Panopto FAQ

Answers to your most common questions about Panopto.

Quick, simple, and helpful information at a glance.

What is Panopto?
Panopto is a video platform that allows users to record, upload, and share videos for educational or professional purposes.
How do I sign up for a Panopto account?
Your school or organization should provide you with a Panopto account. If you do not have one, you can contact your IT department or sign up for a free trial.
How do I log into my Panopto account?
You can log into your Panopto account by going to the login page and entering your email address and password.
What is the difference between Panopto and other video platforms?
Panopto offers features specifically designed for educational and business purposes, such as interactive quizzes, analytics, and live streaming options.
Can I access Panopto on my mobile device?
Yes, Panopto has a mobile app for both iOS and Android devices.
How can I record my videos using Panopto?
There are several ways to record videos with Panopto, including using the Panopto Recorder software, using the Panopto mobile app, or through your web browser with the Panopto web recorder.
I am having trouble recording my video. What should I do?
First, make sure you have a stable internet connection and the correct audio and video devices selected. If you continue to encounter issues, try restarting your computer and checking for any updates to the Panopto software.
Can I upload videos to Panopto from other sources?
Yes, you can upload videos from your computer, YouTube, Dropbox, Google Drive, and other sources.
I am unable to upload my video. What could be the issue?
There could be several reasons for this issue. Make sure the video file is in a supported format, your internet connection is stable, and you have enough storage space on your account.
How do I edit my videos on Panopto?
Panopto has basic editing features, such as trimming, captioning, and adding quizzes, that can be accessed through the video editor.
I am receiving an error message while trying to playback a video. What should I do?
Try refreshing the page, clearing your browser's cache, or switching to a different browser. If the issue persists, contact Panopto support.
Can I share my videos with others on Panopto?
Yes, Panopto allows you to share videos with specific individuals or groups within your organization or make them public for anyone to view.
I need to access a video, but I can't remember its title. How can I find it?
You can use the search bar in your Panopto account to find videos by title, creator, or other metadata.
Can I download videos from Panopto?
It depends on the settings set by the video creator. Contact the creator or your IT department for more information.
Is there a limit to the size of a video I can upload to Panopto?
Yes, the maximum size for a video uploaded to Panopto is 100 GB.
How long will my videos be available on Panopto?
Videos on Panopto will be available for as long as your account is active and your organization uses the platform.
Can I upload and share PowerPoint presentations on Panopto?
Yes, you can upload and share PowerPoint presentations on Panopto. The platform also offers features like interactive quizzes and viewership tracking for presentations.
Is there a way to restrict viewership of my videos to certain individuals?
Yes, you can restrict viewership of your videos by setting permissions and sharing with specific individuals or groups.
Can I livestream with Panopto?
Yes, Panopto has a live streaming feature that can be used for events, meetings, and lectures.
Can I download captions for my videos on Panopto?
Yes, you can download captions from your videos in a supported format such as SRT or VTT.
I am experiencing playback issues with a video. Is there a way to fix this?
Try refreshing the page, clearing your browser's cache, or switching to a different browser. If the issue persists, contact Panopto support.
How do I create a folder on Panopto to organize my videos?
Click on the "create" button on the Panopto homepage and select "folder" from the drop-down menu. Give your folder a name and description, and then click "create."
I am not able to access Panopto in my country. How can I still use it?
Contact your IT department or Panopto support for alternative solutions, such as using a Virtual Private Network (VPN) to access Panopto.
I accidentally deleted a video on Panopto. Can I recover it?
If you are an administrator, you can recover deleted videos within 30 days through the "recycle bin" section. Otherwise, contact your organization's Panopto administrator for assistance.
Can I add audio or video files to my Panopto presentations?
Yes, you can embed audio or video files into your Panopto presentations.
How can I improve the video playback quality on Panopto?
Make sure you have a stable internet connection, close any background applications that may be using resources, and check for updates to your computer and browser.
Is there a Panopto guide or tutorial available for beginners?
Yes, Panopto has a "Getting Started" guide and a series of video tutorials on their website. You can also reach out to your IT department for additional resources.