What is Paycor?
Paycor is a human capital management platform that provides payroll, HR, time, and attendance services to businesses.
What is the purpose of Paycor?
Paycor helps businesses streamline their HR and payroll processes, saving time and effort for both employers and employees.
How do I access my Paycor account?
You can access your Paycor account by logging in through the Paycor website or mobile app using your username and password.
I forgot my Paycor password, how can I reset it?
You can reset your Paycor password by clicking on the Forgot Password link on the login page and following the prompts.
Why am I getting an "Invalid credentials" error when trying to log in to my Paycor account?
This error usually occurs when the login information entered is incorrect. Double-check your username and password and try again. If the issue persists, you can reset your password.
What should I do if I encounter a blank screen when trying to access Paycor?
Try clearing your browsers cache and cookies and reloading the page. If that doesnt work, contact Paycor support for further assistance.
How do I add a new employee to my Paycor account?
You can add a new employee by clicking on the Add Employee button on your Paycor dashboard and filling out the necessary information.
Why am I getting an error when trying to add an employee to Paycor?
This could be due to missing or incorrect information. Make sure all required fields are filled out correctly and try again.
How do I change an employees pay rate in Paycor?
You can change an employees pay rate by going to their profile and clicking on the Compensation tab. Make the necessary changes and save them.
What should I do if an employees timecard is not showing up in Paycor?
This could be due to a technical issue. Contact Paycor support for assistance in resolving the issue.
How can I enter time and attendance for my employees in Paycor?
You can enter time and attendance for your employees by going to the Time & Attendance tab and using the appropriate time tracking method (e.g. hours worked, punch-in, etc.).
Why am I unable to approve employee time and attendance in Paycor?
This could be due to the employee not submitting their time or error in tracking their time. Make sure all time is submitted and corrected before attempting to approve.
How do I run payroll in Paycor?
To run payroll, go to the Payroll tab and select Create Pay Run. Follow the prompts to select employees, review their pay data, and submit the pay run.
I received an error when running payroll, what should I do?
This could be due to various reasons like incorrect data, tax settings, etc. Review the error message and follow the prompts to resolve the issue. If you need further assistance, contact Paycor support.
How do I make changes to an employees tax withholdings in Paycor?
You can make changes to an employees tax withholdings by going to their profile and clicking on the Tax tab. Make the necessary changes and save them.
Can I make changes to an employees pay after payroll is processed in Paycor?
Yes, you can make adjustments to an employees pay by submitting an off-cycle pay run. Keep in mind that these adjustments will not affect the previously processed payroll.
How can I access employee data and reports in Paycor?
You can access employee data and reports by going to the Reports tab and selecting the desired report or data to view.
What should I do if there is a discrepancy in employee pay data?
If you notice a discrepancy in employee pay data, review the data and make any necessary corrections. If the issue persists, contact Paycor support for assistance.
Why am I getting an error when trying to process cash advance in Paycor?
This could be due to incorrect formatting of the cash advance or missing information. Review the error message and make the necessary changes to successfully process the cash advance.
How do I deactivate an employee from Paycor?
To deactivate an employee, go to their profile and click on the Employment tab. Select Termination and follow the prompts to deactivate the employee.
Can I reactivate or rehire a previously terminated employee in Paycor?
Yes, you can reactivate a previously terminated employee by going to their profile, selecting Add Employment, and entering the necessary information.
Why am I unable to access certain features or functions in Paycor?
This could be due to restrictions set by your account administrator. Check with your administrator for further assistance.
How do I contact Paycor support?
You can contact Paycor support by calling their toll-free number or submitting a support request through your Paycor account.
Are there additional resources available for troubleshooting and learning about Paycor?
Yes, you can find helpful articles and resources in the Paycor Help Center or by contacting Paycor support.
How often does Paycor update their system?
Paycor updates their system regularly to provide the best experience for their users.
What should I do if I encounter a system maintenance or outage message in Paycor?
During scheduled maintenance or unexpected outages, you will see a message on your Paycor account. Try accessing the account after some time or contact Paycor support for further updates.
