What is Paylike?
Paylike is an online payment solution that allows businesses to accept payments from customers through various methods such as credit and debit cards.
How do I sign up for Paylike?
You can sign up for Paylike by creating an account on their website and providing the necessary information about your business.
Can I use Paylike on my website?
Yes, Paylike can be integrated into most websites through its API or plugins for platforms like WordPress and Shopify.
What types of payment can I accept through Paylike?
Paylike supports payments made using major credit and debit cards such as Visa, Mastercard, and American Express.
Do I need a merchant account to use Paylike?
No, Paylike acts as a merchant account for you, eliminating the need for a separate account.
What countries does Paylike support?
Paylike supports merchants from European Economic Area (EEA) countries, as well as Switzerland, the United Kingdom, and the United States.
How long does it take to set up Paylike?
Setting up a Paylike account and integrating it into your website can take as little as 10 minutes.
Can I customize the checkout design with Paylike?
Yes, Paylike allows you to customize the design of your payment page to match your brand.
Is Paylike secure?
Yes, Paylike is PCI DSS compliant and utilizes encryption and fraud detection measures to ensure safe transactions.
What are the transaction fees for using Paylike?
Paylike charges a flat fee of 1.25% + 0.10 EUR for European cards and 2.9% + 0.25 USD for non-European cards.
Can I get a refund on Paylike fees?
Paylike does not offer refunds for transaction fees.
How long does it take for funds to reach my bank account?
Depending on your bank, it can take between 1-5 business days for funds to be transferred to your account.
Are there any limits on the amount of money I can receive through Paylike?
Yes, there is a limit of 10,000 EUR per transaction. If you need to receive a higher amount, you can contact Paylike's support team.
What currencies does Paylike support?
Paylike currently supports 17 major currencies, such as EUR, USD, GBP, and CHF.
Can I use Paylike for recurring payments?
Yes, you can set up subscriptions and recurring payments through the Paylike API.
How can I view my transaction history on Paylike?
You can view your transaction history and download reports by logging in to your Paylike account and going to the "Transactions" section.
What should I do if I encounter an error message while using Paylike?
If you encounter any error messages, please contact Paylike's support team for assistance.
What do I do if a payment is declined on Paylike?
If a payment is declined, you can try contacting the cardholder for an alternative payment method, or reach out to Paylike's support team for further assistance.
Can I process refunds through Paylike?
Yes, you can issue refunds through your Paylike account within 180 days of the original transaction.
Is there a chargeback fee for disputed transactions?
Yes, Paylike charges a fee of 10 EUR for each chargeback.
What do I do if I forget my Paylike login credentials?
If you forget your login credentials, you can request a password reset through the login page.
Is there a mobile app for Paylike?
Yes, Paylike has a mobile app for iOS and Android devices, which allows for easy management of transactions on the go.
How can I contact Paylike's support team?
You can reach Paylike's support team through their website's contact form or by email at [email protected].
What languages does Paylike's support team speak?
The Paylike support team can assist in English, German, French, and Danish.
Can I switch my Paylike account to a different currency?
Yes, you can change your account's currency by contacting Paylike's support team.
Is there a way to test Paylike before using it on my live website?
Yes, Paylike offers a sandbox environment where you can test your integration and transactions without using real money.
Is there a minimum amount for withdrawals on Paylike?
Yes, the minimum withdrawal amount is 1 EUR/USD/GBP/CHF.
