What is payrollconnected?
Payrollconnected is a software platform that assists with managing company payroll and employee data.
How do I log in to my payrollconnected account?
You can log in to your payrollconnected account by visiting the login page and entering your username and password.
I forgot my password. How do I reset it?
You can reset your password by clicking on the Forgot Password link on the login page and following the instructions.
Why am I not able to access my payrollconnected account?
There could be several reasons for this, such as incorrect login credentials or your account being deactivated. Please contact your payrollconnected administrator for assistance.
Can I add new employees to my payrollconnected account?
Yes, as an administrator, you can add new employees to your payrollconnected account.
I received an error message while trying to add new employees. What should I do?
Please check if all the required fields are filled out correctly. If the issue persists, reach out to payrollconnected support for further assistance.
How often should I run payroll in payrollconnected?
It is recommended to run payroll at least once a month, or depending on your company's pay schedule.
Can I set up direct deposit for my employees through payrollconnected?
Yes, payrollconnected allows you to set up direct deposit for your employees, making it easier to pay them.
I made a mistake in an employee's payroll, how do I correct it?
You can edit the employee's pay details by going to their profile and making the necessary changes.
I received an error message saying "duplicate entry". What does this mean?
This typically means that there is already a record with the same information in the system. Make sure the information you are entering is unique, or check if there are any duplicates in the system.
I am unable to generate paychecks. What could be causing this?
Please make sure all the necessary information, such as employee hours and pay rates, are entered correctly. If the issue persists, reach out to payrollconnected support.
Can I access payrollconnected from my mobile device?
Yes, you can access payrollconnected from any device with an internet connection and a browser.
I am getting a message saying "session expired". How do I fix this?
This means your session has timed out due to inactivity. Please log in again to resume your work.
My employee's paycheck has not been deposited into their bank account. What should I do?
Check if the employee's bank information is correct and make sure the direct deposit was processed on time. If the issue persists, contact your payrollconnected administrator.
How can I view my payroll history in payrollconnected?
You can view your previous payroll cycles and paychecks by going to the payroll history section of your account.
I accidentally deleted an employee's paycheck. Can I retrieve it?
No, once a paycheck is deleted, it cannot be retrieved. Please be cautious when deleting paychecks.
Can I assign different roles and permissions to users in payrollconnected?
Yes, as an administrator, you can set up different roles and permissions for employees who have access to your payrollconnected account.
How do I update my company's tax information in payrollconnected?
You can update your company's tax information by going to the settings section and entering the necessary information.
My employee's tax information is incorrect. How do I edit it?
You can edit your employee's tax information by going to their profile and making the necessary changes.
Can I generate payroll reports in payrollconnected?
Yes, payrollconnected offers various reporting options to help you manage and track your payroll information.
I am getting an error message when trying to process payroll. What could be causing this?
Please check for any invalid or incomplete data that could be causing the error. If the issue persists, reach out to payrollconnected support.
How do I update my bank account information for direct deposit?
You can update your bank account information by going to the settings section and entering your new information.
Can I schedule automatic recurring payments for employees?
Yes, you can set up automatic recurring payments for your employees in payrollconnected.
I am unable to access certain features in payrollconnected. What should I do?
Check your user permissions to make sure you have the necessary access. If the issue persists, contact your payrollconnected administrator.
How do I add bonuses or additional earnings for my employees?
You can add bonuses or additional earnings by going to the employee's profile and entering the amount in the appropriate field.
Can I set up deductions for my employees in payrollconnected?
Yes, you can set up deductions such as taxes, benefits, and other deductions in payrollconnected.
Are there any resources available to help me with using payrollconnected?
Yes, payrollconnected offers a comprehensive help center with tutorials and guides to assist you in using the platform.
