Payspace FAQ

Answers to your most common questions about Payspace.

Quick, simple, and helpful information at a glance.

What is PaySpace?
PaySpace is a cloud-based human resources and payroll management software.
How do I access PaySpace?
You can access PaySpace through a web browser or by downloading the mobile app.
How do I sign up for PaySpace?
You can request a demo or sign up for PaySpace by filling out the form on their website.
What should I do if I forget my password?
You can reset your password by clicking on the "Forgot Password?" link on the login page and following the prompts.
Can I use PaySpace on my mobile device?
Yes, you can download the PaySpace mobile app from the App Store or Google Play Store.
How do I add new employees to PaySpace?
You can add new employees by going to the Employees tab and clicking on "Add Employee."
Can I customize the payslip layout on PaySpace?
Yes, you can customize the payslip layout by going to the Payslip Settings tab and selecting "Payslip Layout."
What should I do if I encounter an error message?
If you encounter an error message, try refreshing the page or clearing your browser's cache. If the issue persists, contact PaySpace support.
How do I manage leave requests on PaySpace?
You can manage leave requests by going to the Leave Management tab and selecting "Leave Requests."
Can I integrate PaySpace with other software?
Yes, PaySpace offers integrations with various third-party software. Check their website for a list of available integrations.
How often should I backup my data on PaySpace?
It is recommended to backup your data on PaySpace at least once a week to prevent any potential data loss.
How do I generate reports on PaySpace?
You can generate reports by going to the Reports tab and selecting the desired report.
What should I do if my data is missing on PaySpace?
If your data is missing on PaySpace, make sure you are logged into the correct company and try refreshing the page.
Can I process multiple pay runs on PaySpace?
Yes, you can process multiple pay runs by going to the Pay Runs tab and selecting "Create Batch Pay Run."
How secure is PaySpace?
PaySpace uses industry-standard encryption and security measures to protect your data. You can also set up two-factor authentication for added security.
How do I change an employee's salary on PaySpace?
You can change an employee's salary by going to the Employee Profile tab and selecting "Salary."
Can I access PaySpace from multiple devices?
Yes, you can access PaySpace from any device with an internet connection.
What is the support response time for PaySpace?
The support response time for PaySpace is within 24 hours during weekdays.
How do I terminate an employee on PaySpace?
You can terminate an employee by going to the Employee Profile tab and selecting "Terminate."
Can I set up multiple currencies on PaySpace?
Yes, you can set up multiple currencies by going to the Company Setup tab and selecting "Currency."
How do I upgrade my PaySpace plan?
You can upgrade your PaySpace plan by contacting their sales team or your account manager.
How do I delete an employee on PaySpace?
You can delete an employee by going to the Employee Profile tab and selecting "Delete."
Can I add custom fields to employee profiles on PaySpace?
Yes, you can add custom fields by going to the Custom Fields tab and selecting "Add Field."
How do I set up payroll taxes on PaySpace?
You can set up payroll taxes by going to the Company Setup tab and selecting "Taxes."
Can I set up automatic payroll notifications on PaySpace?
Yes, you can set up automatic payroll notifications by going to the Notifications tab and selecting "Setup Automatic Notifications."
How do I process a bonus payment on PaySpace?
You can process a bonus payment by going to the Pay Runs tab and selecting "Bonus Pay Run."
Can I customize the language on PaySpace?
Yes, you can customize the language by going to the Language tab and selecting your preferred language.
How do I change the company on PaySpace?
You can change the company by going to the Company Setup tab and selecting "Switch Company."