PeaceHealth FAQ

Answers to your most common questions about PeaceHealth.

Quick, simple, and helpful information at a glance.

What is PeaceHealth and what services do they offer?
PeaceHealth is a non-profit health system that provides a wide range of healthcare services, including hospitals, clinics, and specialty care facilities.
How can I find a PeaceHealth location near me?
You can find a PeaceHealth location near you by using their online location finder tool on their website: https://www.peacehealth.org/find-a-location.
How do I schedule an appointment with a PeaceHealth provider?
You can schedule an appointment with a PeaceHealth provider by calling their main phone number or by using their online appointment scheduling tool on their website.
What should I do if I receive an error message while trying to schedule an appointment online?
If you receive an error message while trying to schedule an appointment online, try clearing your browser's cache and cookies and trying again. If the issue persists, you can call the clinic directly for assistance.
How can I pay my PeaceHealth bill?
You can pay your PeaceHealth bill online using their bill pay portal: https://my.peacehealth.org/Public/PayMyBillForm.
What should I do if I cannot afford to pay my PeaceHealth bill?
If you are unable to pay your PeaceHealth bill, you can contact their financial assistance department for information on available resources and payment plans.
How can I access my medical records from PeaceHealth?
You can access your medical records from PeaceHealth through their online patient portal: https://my.peacehealth.org/.
What should I do if I am having trouble logging into my patient portal account?
If you are having trouble logging into your patient portal account, make sure you are using the correct login credentials. If the issue persists, contact the PeaceHealth IT helpdesk for assistance.
Can I request a refill of my prescription through the patient portal?
Yes, you can request a refill of your prescription through the patient portal. If you encounter any issues, you can also call the pharmacy directly.
What should I do if I receive an error message when trying to refill my prescription online?
If you receive an error message when trying to refill your prescription online, try refreshing the page or using a different browser. If the issue persists, contact the pharmacy for assistance.
How can I report a concern or complaint about my experience with PeaceHealth?
You can report a concern or complaint about your experience with PeaceHealth by filling out their online feedback form: https://www.peacehealth.org/feedback.
What information do I need to provide when reporting a medical concern?
When reporting a medical concern, provide as much detail as possible, including the date and location of the incident, the names of any involved staff members, and a description of what happened.
What is the process for filing a medical malpractice claim against PeaceHealth?
The process for filing a medical malpractice claim against PeaceHealth varies by state. You may need to consult with an attorney for guidance or contact your state's medical board.
How can I find information about job opportunities at PeaceHealth?
You can find information about job opportunities at PeaceHealth on their website: https://www.peacehealth.org/careers.
What should I do if I experience technical difficulties while applying for a job online?
If you experience technical difficulties while applying for a job online, try using a different browser or device. If the issue persists, contact the recruitment team for assistance.
How can I request a medication refill from a PeaceHealth provider?
You can request a medication refill from a PeaceHealth provider by calling their main phone number or using the patient portal.
What is the process for requesting a copy of my medical records from PeaceHealth?
The process for requesting a copy of your medical records from PeaceHealth varies by location. You can contact the medical records department at the specific facility where you received treatment for more information.
How can I find a primary care doctor at PeaceHealth?
You can find a primary care doctor at PeaceHealth by using their online provider directory: https://www.peacehealth.org/find-a-doctor.
What should I do if I receive an error message on the provider directory?
If you receive an error message on the provider directory, try refreshing the page or using a different browser. If the issue persists, contact PeaceHealth for assistance.
How can I request a referral to a specialist at PeaceHealth?
You can request a referral to a specialist at PeaceHealth by talking to your primary care provider directly. They will submit the referral for approval and scheduling.
How can I find out if PeaceHealth accepts my insurance?
You can find out if PeaceHealth accepts your insurance by contacting their billing department or checking with your insurance provider directly.
What should I do if I receive an error message when trying to make an online payment for my bill?
If you receive an error message when trying to make an online payment for your bill, try refreshing the page or using a different browser. If the issue persists, contact the billing department for assistance.
How can I report suspected insurance fraud involving PeaceHealth?
You can report suspected insurance fraud involving PeaceHealth to the National Insurance Crime Bureau hotline at 1-800-TEL-NICB.
How can I find out if PeaceHealth offers financial assistance for medical treatment?
You can find out if PeaceHealth offers financial assistance for medical treatment by contacting their financial assistance department or checking their website for more information.
What should I do if I receive a bill from PeaceHealth for services I did not receive?
If you receive a bill from PeaceHealth for services you did not receive, contact their billing department immediately to dispute the charges.
Is PeaceHealth affiliated with any religious organizations?
Yes, PeaceHealth was founded by the Catholic Church, but they welcome and serve patients of all faiths and backgrounds.