What is Pearson and what types of services and products does it offer?
Pearson is a multinational corporation that provides educational materials, assessments, and learning technologies to schools and universities.
Why am I receiving an error message when trying to access my Pearson account?
This could be due to a temporary system issue or incorrect login information. Please try again later or reset your password if needed.
How can I reset my Pearson account password?
You can reset your password by clicking on the Forgot Password link on the login page and following the instructions.
I am unable to access my digital textbook on Pearson, how can I fix this?
First, make sure you are using a supported web browser and have a stable internet connection. Clearing your browsers cache and cookies may also help resolve the issue.
I cant find the answer key for my Pearson textbook, where can I find it?
The answer key for your textbook may be provided by your instructor or can be found on the instructors website or the Pearson website. You can also contact customer support for assistance.
I am trying to redeem an access code for my Pearson product but its not working, what should I do?
Double-check that you have entered the code correctly and that it has not expired. If the issue persists, contact customer support for further assistance.
How can I get technical support for a Pearson product or service?
You can contact Pearsons technical support team through their website or by calling their toll-free number, which can be found on their website.
Why am I getting an access denied message when trying to open a resource on Pearson?
This may be due to a licensing issue or your account not having the necessary permissions. Contact customer support for help in resolving this issue.
Im having trouble accessing my online course on a Pearson platform, what could be the problem?
It could be an issue with your internet connection, supported browser, or your login information. Try clearing your browsers cache and cookies, or try using a different browser.
How can I purchase a Pearson product or service?
You can purchase Pearson products and services through their website or through authorized retailers.
I need to request a refund for a Pearson product, how can I do that?
Refund requests are subject to the terms and conditions of your purchase. Contact Pearson customer support for help in initiating a refund.
I have a question about my Pearson MyLab or Mastering product, where can I find answers?
You can access the online help for MyLab or Mastering, which includes FAQs, tutorials, and guides. You can also contact customer support for any additional questions.
How can I enroll in a Pearson MyLab or Mastering course?
Your instructor should provide you with an access code or link to enroll in the course. Follow the instructions provided or contact your instructor for assistance.
I am unable to access my MyLab or Mastering course, what should I do?
Make sure you are using a supported browser and that your access code has not expired. If the issue persists, contact customer support for further assistance.
Why am I receiving a session expired message when using MyLab or Mastering?
This may be due to inactivity or a system issue. Try refreshing your browser or clearing your cache and cookies, or contact customer support for help.
Can I access my MyLab or Mastering course on a mobile device?
Yes, you can access your course on supported iOS and Android devices through the Pearson app.
What should I do if I am unable to view certain content on my MyLab or Mastering course?
Try updating your web browser, clearing your cache and cookies, or contact customer support for further assistance.
I am having trouble with the discussion board on my MyLab or Mastering course, how can I resolve the issue?
Ensure you are following any instructions or guidelines provided by your instructor and that you are using a supported browser. If the issue persists, contact customer support.
How do I access my eTextbook on Pearson?
You can access your eTextbook through the Pearson website or through a supported mobile device using the Pearson app.
I am having difficulties downloading or printing my eTextbook on Pearson, what should I do?
Check your internet connection and ensure you have the necessary software and permissions to download or print. Contact customer support for further assistance if needed.
What should I do if I am unable to view the multimedia content in my eTextbook on Pearson?
Ensure you have the necessary plugins and that your browser is up to date. You can also try accessing the content on a different browser.
I am unable to access my Pearson course on the Canvas platform, what could be the issue?
There may be a problem with your login information or your course may not be fully integrated with Canvas. Contact your instructor or Pearson customer support for assistance.
How can I contact my instructor for a Pearson course?
Your instructors contact information should be provided in your course materials. You can also contact them through the discussion board or messaging system within the course.
I am trying to access my Pearson course materials but I keep getting an expired message, what should I do?
This may be due to a system issue or your access code may have expired. Contact customer support for help in resolving this issue.
What should I do if the multimedia content on my Pearson course is not working?
Make sure you have the necessary plugins and that your browser is up to date. If the issue persists, contact customer support for assistance.
How do I access my Pearson account to view my purchased products and services?
You can log in to your Pearson account through their website using your login credentials. If you have trouble accessing your account, contact customer support for help.
