Peoplefone FAQ

Answers to your most common questions about Peoplefone.

Quick, simple, and helpful information at a glance.

What is peoplefone?
Peoplefone is a VoIP (Voice over Internet Protocol) service provider that allows you to make phone calls over the internet.
How do I set up my peoplefone account?
You can set up your peoplefone account by signing up on their website and downloading their software or using their mobile app.
How do I make a phone call with peoplefone?
To make a phone call with peoplefone, you can either use their software or mobile app, or you can use a VoIP phone that is compatible with their service.
Can I use peoplefone on my mobile phone?
Yes, peoplefone has a mobile app that you can download and use on your smartphone.
How do I manage my peoplefone account?
You can manage your peoplefone account by logging into their website or using their mobile app. From there, you can view your call history, change your settings, and manage your billing information.
What is VoIP and how does it work?
VoIP (Voice over Internet Protocol) is a technology that allows you to make phone calls over the internet using your internet connection instead of traditional phone lines.
How do I troubleshoot poor call quality with peoplefone?
If you are experiencing poor call quality with peoplefone, you can try troubleshooting steps such as checking your internet connection, ensuring your microphone and speakers are working properly, and adjusting your sound settings.
Can I use peoplefone without an internet connection?
No, peoplefone requires an internet connection to make phone calls.
How do I add credits or top up my peoplefone account?
You can add credits or top up your peoplefone account by logging into their website or using their mobile app and selecting the "top up" option.
Can I use my existing phone number with peoplefone?
Yes, you can port your existing phone number to peoplefone for a one-time fee.
What should I do if I forget my peoplefone password?
If you forget your peoplefone password, you can click on the "Forgot Password" option on the login page and follow the instructions to reset your password.
How do I cancel my peoplefone account?
You can cancel your peoplefone account by contacting their customer support team. Keep in mind that there may be a cancellation fee if you terminate your contract early.
Does peoplefone offer international calling?
Yes, peoplefone offers international calling at competitive rates. You can check their website for a list of countries and their corresponding rates.
What should I do if I encounter an error message while using peoplefone?
If you encounter an error message while using peoplefone, you can try troubleshooting steps such as restarting your device or checking your internet connection. If the issue persists, you can contact their customer support for further assistance.
How can I reach peoplefone's customer support?
You can reach peoplefone's customer support by calling their support hotline, sending an email, or using the live chat feature on their website.
Is there a limit on the number of devices I can use peoplefone on?
No, there is no limit on the number of devices you can use peoplefone on. However, keep in mind that only one device can be used for calls at a time.
Can I transfer my peoplefone account to another person?
No, peoplefone accounts are non-transferable.
How do I change my peoplefone password?
You can change your peoplefone password by logging into your account and going to the "Settings" or "Security" section.
What types of devices are compatible with peoplefone?
Peoplefone is compatible with a variety of devices, including computers, smartphones, tablets, and VoIP phones. You can check their website for a list of supported devices and their specifications.
Can I use peoplefone to make emergency calls?
No, peoplefone does not support emergency calls. Please use a traditional phone for emergencies.
How do I make conference calls with peoplefone?
To make a conference call with peoplefone, you can either use the conference call function on their software or mobile app, or you can use a conference phone that is compatible with their service.
Is it possible to block numbers with peoplefone?
Yes, you can block numbers by following the instructions on their website or using their mobile app.
How do I change my caller ID with peoplefone?
You can change your caller ID by logging into your account and going to the "Settings" or "Caller ID" section.
Does peoplefone offer a voicemail service?
Yes, peoplefone offers a voicemail service that can be set up through their website or mobile app.
Is there a limit on the number of contacts I can have on peoplefone?
No, there is no limit on the number of contacts you can have on peoplefone. Your limit may vary depending on your device's storage capacity.
Can I use peoplefone for video calls?
Yes, peoplefone offers video call capabilities through their software or mobile app. You will need a camera and microphone to make video calls.
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