How do I create an account on PeoplePerHour?
You can create an account on PeoplePerHour by clicking on the Join button on the homepage and following the steps to sign up. You can also sign up using your Facebook or Google account.
Can I join PeoplePerHour as a freelancer and a client?
Yes, you can join PeoplePerHour and have both a freelancer and a client account.
How do I post a job on PeoplePerHour?
To post a job on PeoplePerHour, log in to your account and click on Post a Job on the homepage. Fill in the required details, such as job title, description, budget, and skills required, and click Post Job to submit it.
How do I find freelancers on PeoplePerHour?
You can find freelancers on PeoplePerHour by using the search bar, browsing through the categories, or posting a job and receiving proposals from interested freelancers.
How do I hire a freelancer on PeoplePerHour?
To hire a freelancer on PeoplePerHour, you can either post a job and choose the best proposal or browse through the freelancer directory and contact them directly.
How much does it cost to use PeoplePerHour?
It is free to create an account and browse through job listings on PeoplePerHour. However, there is a commission fee of 3.5% on the total amount for each project completed.
How do I pay a freelancer on PeoplePerHour?
You can pay a freelancer on PeoplePerHour using the secure online payment system integrated into the platform. You can use a credit or debit card, or PayPal to make the payment.
What happens if I am not satisfied with the work done by a freelancer on PeoplePerHour?
If you are not satisfied with the work done by a freelancer, you can request revisions, and if necessary, use the platforms dispute resolution process to resolve the issue.
What is the dispute resolution process on PeoplePerHour?
The dispute resolution process on PeoplePerHour involves mediation between the freelancer and client to reach a resolution. If a resolution cannot be reached, an independent arbitrator will make a final decision.
Can I cancel a job on PeoplePerHour?
Yes, you can cancel a job on PeoplePerHour before the work is completed. However, it is best to discuss cancellations with the freelancer first and try to come to a mutual agreement.
How do I delete my PeoplePerHour account?
To delete your PeoplePerHour account, log in to your account, go to Settings, and click on Close account. You will be asked to confirm your decision, and once done, your account will be permanently deleted.
Why am I getting error messages when trying to log in to my PeoplePerHour account?
If you are getting error messages when logging in, it could be due to incorrect login details, a temporary server issue, or a problem with your internet connection. Try resetting your password, refreshing the page, or checking your internet connection.
Why is my account suspended on PeoplePerHour?
Your account may be suspended on PeoplePerHour if it violates the platforms terms and conditions, if there have been security concerns, or if you have failed to comply with the platforms policies.
How long does it take for a job to be approved on PeoplePerHour?
It typically takes up to 24 hours for a job post to be approved on PeoplePerHour. If it takes longer, please contact customer support.
Why am I not receiving proposals from freelancers for my job on PeoplePerHour?
If you are not receiving proposals, it could be because your job description is not clear or detailed enough, your budget is too low, or you have chosen a specific freelancer category that may not be in high demand.
Can I change my proposal or bid on a job on PeoplePerHour?
No, once you have submitted a proposal or bid on a job, it cannot be changed. If you would like to make changes, you can withdraw your proposal and submit a new one.
Why is my proposal or bid on a job on PeoplePerHour rejected?
Your proposal or bid may be rejected if it does not meet the clients requirements, if it is too high or too low compared to other proposals, or if the client has already chosen another freelancer.
How do I leave feedback for a freelancer on PeoplePerHour?
To leave feedback for a freelancer, go to the job page, and click on Leave Feedback next to the freelancers name. Choose a rating and write a comment, and click Submit to complete the feedback process.
Why am I not receiving payment for my work on PeoplePerHour?
There could be several reasons why you are not receiving payment, such as issues with the clients payment method, a dispute or cancellation, or a delay in the platforms payment processing. Contact customer support for assistance.
How do I transfer funds from my PeoplePerHour account to my bank or PayPal account?
To transfer funds, go to Finance and click on Withdraw Funds. Choose the amount you want to withdraw and the preferred payment method, and click Submit to initiate the transfer.
Can I contact the client directly on PeoplePerHour?
Yes, you can contact the client directly through the platform's messaging system. However, it is recommended to keep all communication and transactions within the platform for security and record-keeping purposes.
How do I report inappropriate or fraudulent activity on PeoplePerHour?
To report any inappropriate or fraudulent activity on PeoplePerHour, click on the Report button on the users profile or job page, or contact customer support for assistance.
Can I work with a client outside of PeoplePerHour after being hired for a job?
No, it is against the platform's policies to work with a client outside of PeoplePerHour after being hired through the platform. Doing so can lead to suspension or termination of your account.
How do I upgrade my membership on PeoplePerHour?
You can upgrade your membership on PeoplePerHour by going to Settings and clicking on Upgrade Membership. Choose the desired membership plan and make the payment to activate it.
Can I get a refund from PeoplePerHour?
Refunds are only issued in certain circumstances, such as if the freelancer fails to deliver the work as promised or if there is an error with the payment. Contact customer support for assistance.
How do I contact customer support on PeoplePerHour?
You can contact customer support by clicking on Help at the bottom of the page and selecting Contact Us. Fill in the required details and submit your query. You can also email them at [email protected].
