Performoo FAQ

Answers to your most common questions about Performoo.

Quick, simple, and helpful information at a glance.

What is Performoo?
Performoo is a performance analysis tool designed to help businesses and individuals track and measure their KPIs and goals.
How do I use Performoo?
To use Performoo, you will need to create an account and input your relevant data to track your performance. You can then view your progress and make adjustments as needed.
What are KPIs?
KPIs, or Key Performance Indicators, are measurable values that help track the progress and success of a business or individual towards their goals.
How do I set up KPIs in Performoo?
You can set up KPIs in Performoo by clicking on the "KPIs" tab and selecting the option to add a new KPI. You can then enter the relevant information and save it.
Can I track multiple KPIs in Performoo?
Yes, Performoo allows you to track multiple KPIs at once and provides a comprehensive overview of your performance.
How often does Performoo update the data?
Performoo updates the data in real-time, so you can always see the most accurate and up-to-date information.
What if I encounter an error message while using Performoo?
If you encounter an error message while using Performoo, please make sure to check your internet connection and refresh the page. If the issue persists, you can contact Performoo's customer support for assistance.
Can I share my Performoo account with others?
Yes, you can share your Performoo account with team members or collaborators by adding them as users with specific access levels.
How do I change my password on Performoo?
To change your password on Performoo, go to the "Account" tab and select the option to change your password. Follow the prompts to enter a new password.
Is my data safe on Performoo?
Yes, Performoo uses encryption and secure servers to ensure the safety and confidentiality of your data.
Can I export my data from Performoo?
Yes, you can export your data from Performoo in various formats such as CSV or Excel for further analysis.
How do I delete my account on Performoo?
To delete your account on Performoo, go to the "Account" tab and select the option to delete your account. Please note that this action is irreversible and all your data will be permanently deleted.
How do I contact Performoo's customer support?
You can contact Performoo's customer support by emailing [email protected] or using the live chat feature on the website.
What if I forget my username or password?
If you forget your username or password, you can click on the "Forgot password" link on the login page and follow the prompts to reset your password.
Can I access Performoo on my mobile device?
Yes, Performoo is accessible on both desktop and mobile devices for your convenience.
Is there a free trial for Performoo?
Yes, Performoo offers a 14-day free trial for new users to try out the platform and its features.
How do I cancel my Performoo subscription?
To cancel your Performoo subscription, go to the "Account" tab and select the option to cancel your subscription. Please note that this action will result in the deletion of all your data.
Can I upgrade or downgrade my subscription plan?
Yes, you can upgrade or downgrade your subscription plan on Performoo at any time by going to the "Account" tab and selecting the option to change your subscription.
How do I add/edit data in Performoo?
To add or edit data in Performoo, simply go to the relevant tab and click on the "Add" or "Edit" button next to the corresponding data entry.
Can I create custom reports in Performoo?
Yes, Performoo allows you to create custom reports by selecting the relevant data points and visualizations.
Is there a limit on the amount of data I can input in Performoo?
No, there is no limit on the amount of data you can input in Performoo. However, please note that excessive data may affect the performance of the platform.
How do I switch between different accounts on Performoo?
To switch between different accounts on Performoo, click on the dropdown menu next to your account name and select the desired account.
Can I change the currency on Performoo?
Yes, you can change the currency on Performoo by going to the "Settings" tab and selecting the desired currency from the dropdown menu.
How do I update my credit card information on Performoo?
To update your credit card information on Performoo, go to the "Account" tab and select the option to update your payment details.
Why am I seeing a discrepancy in my data on Performoo?
A discrepancy in data could be due to incorrect data entry, errors in tracking, or technical issues. Please review your data and contact customer support if the issue persists.
Is training available for Performoo?
Yes, Performoo offers training resources and support for users to better understand and utilize the platform's features.