Petstablished FAQ

Answers to your most common questions about Petstablished.

Quick, simple, and helpful information at a glance.

What is Petstablished?
Petstablished is an online platform that helps connect pet lovers with shelters and rescues to facilitate adoptions and foster care.
How do I create a Petstablished account?
To create an account, go to the Petstablished website and click on the "Sign Up" button located at the top right corner of the homepage. Follow the prompts to complete the sign-up process.
I forgot my Petstablished password, how can I reset it?
If you cannot remember your password, you can reset it by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.
Can I change the email associated with my Petstablished account?
Yes, you can change the email associated with your account by going to your account settings. If you encounter any issues, you can contact Petstablished support for assistance.
How do I search for a pet on Petstablished?
To search for a pet, go to the "Adoptable Pets" section on the homepage. You can narrow down your search by selecting filters such as age, breed, and location.
How can I adopt a pet through Petstablished?
To adopt a pet, you can either contact the shelter or rescue directly through the pet's profile page or use the "Adopt Now" button to submit an adoption application.
What is Petstablished's adoption process?
The adoption process varies depending on the shelter or rescue. You can find specific adoption instructions on each pet's profile page or by contacting the shelter or rescue directly.
I'm having trouble applying for a pet, what should I do?
If you encounter any difficulties while trying to apply for a pet, please reach out to the shelter or rescue directly for assistance. You can also contact Petstablished support for further help.
Can I foster a pet through Petstablished?
Yes, Petstablished allows you to apply to foster pets. You can find available foster pets by going to the "Foster" section on the homepage.
I'm having issues uploading a photo for my pet's profile, what can I do?
If you are experiencing difficulties uploading a photo, try resizing the image to a smaller size. If the issue persists, please reach out to Petstablished support for assistance.
My pet's information is incorrect on Petstablished, how can I fix it?
If you notice incorrect information on your pet's profile, please reach out to the shelter or rescue directly to have it corrected.
Can I update my pet's profile once it's posted on Petstablished?
Yes, you have the ability to update your pet's profile by going to your account settings. Make sure to save any changes you make.
How can I make a donation to a shelter or rescue on Petstablished?
You can make a donation through the Petstablished platform or by contacting the shelter or rescue directly to find out how to make a contribution.
I made a donation, but it doesn't show on my account. What should I do?
If your donation is not showing on your account, it may take some time to process. If it still doesn't appear after a few days, please reach out to Petstablished support for assistance.
I'm having trouble viewing certain pages on Petstablished, what can I do?
Please try refreshing the page or clearing your browser's cache. If the issue persists, try accessing the page using a different web browser. If the problem continues, please contact Petstablished support.
Why am I receiving multiple error messages while using Petstablished?
Multiple error messages could indicate an issue with your internet connection or browser. Try clearing your browser's cache and refreshing the page. You can also try accessing Petstablished on a different device. If the problem persists, contact Petstablished support for assistance.
I received a message saying I am blocked from using Petstablished, what does this mean?
This message means your account has been temporarily suspended from using Petstablished. You may have violated the website's code of conduct. Please reach out to Petstablished support for further information.
Can I request a refund for a donation I made on Petstablished?
All donation refunds are subject to the specific shelter or rescue's policies. Please contact them directly for any inquiries regarding refunds.
How do I report a problem I encountered on Petstablished?
If you are experiencing any issues on Petstablished, please contact support through the "Contact Us" page on the website.
I am having trouble applying for a volunteer position, what should I do?
If you are having difficulties applying for a volunteer position, please contact the shelter or rescue directly for assistance. You can also reach out to Petstablished support for further help.
Is Petstablished available in languages other than English?
Yes, Petstablished is available in multiple languages. You can change the language settings on the website by scrolling down to the bottom of the page and selecting your preferred language.
I submitted an adoption application, but haven't received a response. What should I do?
It may take some time for shelters and rescues to review and process adoption applications. If you haven't received a response within a few days, please reach out to the shelter or rescue directly for an update.
Can I update my contact information associated with my Petstablished account?
Yes, you can update your contact information by going to your account settings. If you are unable to make changes, please reach out to Petstablished support for assistance.
How can I remove a pet from my "Favorites" list on Petstablished?
To remove a pet from your favorites, go to the pet's profile page and click on the "Remove from Favorites" button.
I am unable to complete the "Adopt Now" or "Donate Now" processes, what could be the issue?
This could be due to a network or browser issue. Try refreshing the page or using a different browser. If the issue persists, please contact Petstablished support for assistance.
Is there a mobile app for Petstablished?
No, there is currently no mobile app for Petstablished. You can access the website through your mobile device's web browser.
How can I contact a specific shelter or rescue listed on Petstablished?
To contact a shelter or rescue, go to their page on Petstablished and find their contact information. You can also send them a message through the website's messaging system.