Pirsch FAQ

Answers to your most common questions about Pirsch.

Quick, simple, and helpful information at a glance.

What is pirsch?
Pirsch is a website analytics tool that allows you to track and analyze your website traffic.
How do I set up pirsch on my website?
You can set up pirsch on your website by adding the tracking code to your website's HTML code.
Why am I not seeing any data on my pirsch dashboard?
This could be because the tracking code was not installed correctly or your website has low traffic.
How can I check if the pirsch tracking code is working?
You can use a browser extension or website debugging tool to check if the pirsch tracking code is installed and working correctly.
What browsers does pirsch support?
Pirsch supports all modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
Can I track website visitors who have ad blockers enabled?
No, pirsch does not track visitors who have ad blockers enabled.
How often is pirsch data updated?
Pirsch data is updated in real-time, so you can see the most recent data on your dashboard.
What is the difference between pageviews and visits on pirsch?
Pageviews refer to the number of times a page on your website is viewed, while visits refer to the number of unique visitors who view your website.
Can I track external links on pirsch?
Yes, pirsch allows you to track external links by adding the tracking code to those links.
Why does my pirsch dashboard show a high bounce rate?
A high bounce rate means that visitors are leaving your website after viewing only one page. This could be due to slow loading times or irrelevant content.
How can I reduce the bounce rate on my website?
You can reduce the bounce rate by improving website navigation, ensuring fast loading times, and creating relevant and engaging content.
Can I integrate pirsch with other analytics tools?
Yes, pirsch offers integrations with Google Analytics, Google Tag Manager, and other tools.
Why am I seeing a discrepancy between pirsch and Google Analytics data?
This could be due to differences in tracking methods, caching, or bots.
How can I view data for a specific date range on pirsch?
You can select a custom date range on the calendar tool at the top of your pirsch dashboard.
Can I export pirsch data for further analysis?
Yes, pirsch allows you to export data in CSV or JSON format for further analysis.
How can I add multiple websites to my pirsch dashboard?
You can add multiple websites by creating separate projects for each website and adding the respective tracking code to each site.
What should I do if the pirsch tracking code is not working?
First, verify that the tracking code was installed correctly. If the issue persists, contact pirsch support for further assistance.
Can I exclude my own visits from being tracked on pirsch?
Yes, you can exclude your own IP address from being tracked by adding it to the exclusion list under your website's project settings.
Why do I get an 'Invalid Tracking Code' error on pirsch?
This error could occur if the tracking code is not installed correctly or if your website's code has any errors or conflicts.
How can I delete my pirsch account?
You can delete your account by going to the account settings section on your pirsch dashboard.
Is my data safe on pirsch?
Yes, pirsch takes measures to ensure the security and privacy of your data. Your data is only accessible to you and is not shared with any third parties.
Can I change the time zone on my pirsch dashboard?
Yes, you can change the time zone by going to the account settings section and selecting your preferred timezone.
How can I get support for pirsch?
You can get support by submitting a support ticket or contacting pirsch through their email or social media platforms.
Is there a limit to how many websites I can track on pirsch?
No, there is no limit to the number of websites you can track on pirsch.
Can I customize the data displayed on my pirsch dashboard?
Yes, you can customize your dashboard by selecting the specific data you want to see and rearranging the widgets.
How can I upgrade my pirsch plan?
You can upgrade your plan by going to the account settings section and selecting the upgrade plan option.