Plerdy FAQ

Answers to your most common questions about Plerdy.

Quick, simple, and helpful information at a glance.

What is Plerdy?
Plerdy is a comprehensive website analytics and marketing platform that helps businesses track user behavior, convert visitors into customers, and improve website performance.
How do I get started with Plerdy?
You can sign up for a free trial on the Plerdy website or by installing the Plerdy plugin on your website.
How do I install Plerdy on my website?
Plerdy provides a step-by-step guide for installing the plugin on your website. You can also contact their customer support for assistance.
What kind of data does Plerdy collect?
Plerdy collects data on website traffic, user behavior, conversion rates, and other metrics to help you analyze and optimize your website.
Can I customize the data I want Plerdy to collect?
Yes, Plerdy allows you to customize the tracking and analytics settings according to your specific needs.
How often does Plerdy update its data?
Plerdy's data is updated in real-time, so you can access the most recent information about your website's performance.
Why am I not seeing any data on my Plerdy dashboard?
It may take some time for Plerdy to collect data on your website. If you have recently installed the plugin, give it some time to gather information.
Can I track multiple websites with Plerdy?
Yes, Plerdy allows you to track an unlimited number of websites under one account.
How do I integrate Plerdy with my e-commerce platform?
Plerdy provides integration guides for popular e-commerce platforms like Shopify, WooCommerce, and Magento.
What is Plerdy heatmap?
Plerdy heatmap is a visual representation of how users interact with your website, showing which areas are getting the most attention and clicks.
How do I interpret a Plerdy heatmap?
The warmer colors on a heatmap indicate where users are spending the most time and interacting the most on your website.
Why is my Plerdy heatmap not showing any data?
If your heatmap is not showing data, it may be due to low traffic on your website or incorrect installation of the plugin. Contact Plerdy's customer support for assistance.
How can Plerdy help improve my website's conversion rate?
Plerdy provides insights into user behavior and conversion funnels, allowing you to identify and address any potential roadblocks in the conversion process.
Can I use Plerdy to run A/B tests?
Yes, Plerdy offers A/B testing features to help you optimize your website for better conversion rates.
How do I set up an A/B test with Plerdy?
Plerdy provides a step-by-step guide on setting up A/B tests, and their customer support team is also available to assist you.
Can I track website performance on different devices with Plerdy?
Yes, Plerdy's tracking and analytics cover all devices, including desktop, mobile, and tablet.
What is the Plerdy exit-intent feature?
Plerdy exit-intent tracks when users are about to leave your website and prompts them to stay with a targeted message or offer.
How do I enable the exit-intent feature on Plerdy?
You can enable the exit-intent feature on Plerdy by going to the "Widgets" section and selecting the "Exit-intent" option.
Can I track user activity on specific elements of my website?
Yes, Plerdy allows you to track clicks and other interactions on specific elements such as buttons, links, and images.
What is a Plerdy funnel?
A funnel on Plerdy is a visual representation of the conversion process and helps identify where users drop off before converting.
How can I view my Plerdy funnels?
You can view your funnels by going to the "Funnels" section on your Plerdy dashboard.
What integrations are available with Plerdy?
Plerdy offers integrations with various platforms, including Google Analytics, Google Tag Manager, and Mailchimp.
Can I export data from Plerdy to other tools?
Yes, Plerdy provides options to export data in Excel or CSV format for further analysis.
How much does Plerdy cost?
Plerdy offers different pricing plans, including a free trial, with various features and prices. You can choose the plan that best fits your needs.
Can I cancel my Plerdy subscription?
Yes, you can cancel your subscription at any time through your account settings. Your data will be saved for a certain period, but you won't be able to access the platform after canceling.
Why am I seeing a 500 Internal Server Error when trying to access Plerdy?
The 500 Internal Server Error is a server-side issue that needs to be resolved by Plerdy's technical team. You can try again later or contact their customer support for assistance.
I received an "Invalid API Key" error on Plerdy. What does this mean?
This error occurs when the API key provided is incorrect or has expired. Make sure you have the correct API key and try again. You can also regenerate a new API key if needed.
Why am I getting a "Page Not Found" error on my Plerdy dashboard?
This error may occur due to an incorrect URL or if the page has been deleted. Make sure you have entered the correct URL and try again. You can also contact Plerdy's customer support for assistance.
Can I get a refund for my Plerdy subscription?
Plerdy offers a free trial and offers a money-back guarantee within a certain timeframe for paid plans. Contact their customer support for more information.
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