Pluralsight FAQ

Answers to your most common questions about Pluralsight.

Quick, simple, and helpful information at a glance.

How do I sign up for a Pluralsight account?
You can sign up for a Pluralsight account by visiting our website and clicking on the "Sign In" button in the top right corner. Then, click on the "Create a Free Account" option and follow the prompts to create your account.
How do I reset my Pluralsight password?
If you have forgotten your password, you can reset it by clicking on the "Sign In" button and then selecting the "Forgot Password" option. Follow the prompts to reset your password.
How do I change my Pluralsight username?
Unfortunately, it is not possible to change your Pluralsight username at this time. However, you can change the display name that appears on your account by going to your account settings.
Why am I unable to access my course on Pluralsight?
There could be various reasons for this, including a technical issue or an error with your account. Please try refreshing the page or clearing your cache and cookies. If the problem persists, please contact our support team for assistance.
How do I cancel my Pluralsight subscription?
To cancel your subscription, log into your account, go to your subscription settings, and click on the "Cancel Subscription" button. Please note that you will still have access to our platform and any current training for the remainder of your billing cycle.
How do I update my credit card information for my Pluralsight subscription?
To update your credit card information, log into your account, go to your subscription settings, and click on the "Update Payment Information" button. Follow the prompts to enter your new card details.
Why am I seeing a "Payment Authorization Failed" error message on Pluralsight?
This error message indicates that there was an issue processing your payment. Please double-check your payment information and try again. If the problem persists, please contact our support team for assistance.
How do I change the language on Pluralsight?
You can change the language on Pluralsight by going to your account settings and selecting your preferred language from the drop-down menu.
Why is my video not playing on Pluralsight?
This could be due to a technical issue or an error with your account. Please try refreshing the page or clearing your cache and cookies. If the problem persists, please contact our support team for assistance.
How do I download courses for offline viewing on Pluralsight?
To download courses for offline viewing, you will need to have a Plus or Premium subscription. Then, go to the course you wish to download and click on the "Download" button next to the video.
Why is my progress not being saved on Pluralsight?
This could be due to a technical issue or an error with your account. Please try refreshing the page or clearing your cache and cookies. If the problem persists, please contact our support team for assistance.
How do I access Pluralsight on my mobile device?
You can access Pluralsight through our mobile app, available for both iOS and Android devices. Simply download the app and log in with your account information.
How do I request a refund for my Pluralsight subscription?
To request a refund, please contact our support team and provide details about why you are requesting a refund. Please note that our refund policy varies depending on your subscription type and region.
How do I report a technical issue on Pluralsight?
You can report a technical issue by contacting our support team and providing details about the issue you are experiencing. You can also visit our Help Center for troubleshooting guides and resources.
Why am I seeing a "Session Expired" error message on Pluralsight?
This can happen if you have been inactive on our platform for a while or if there was a problem with your internet connection. Please refresh the page and log in again.
How do I access the exercise files for a course on Pluralsight?
Exercise files for a course can be accessed by clicking on the "Download Exercise Files" button on the course page. If you do not see this button, it means that the course does not have associated exercise files.
Why is my certificate not printing correctly on Pluralsight?
This could be due to a browser issue or an error with your account. Please try using a different browser or clearing your cache and cookies. If the problem persists, please contact our support team for assistance.
How do I add a course to my learning path on Pluralsight?
To add a course to your learning path, go to the course page and click on the "Add to Learning Path" button. You can also add a course to your learning path from the "Add to my content" drop-down menu on the course list page.
Why am I not receiving Pluralsight emails?
This could be due to an issue with your email settings or spam filters. Please make sure that Pluralsight's email domain, "@pluralsight.com", is added to your safe senders list.
How do I access my Pluralsight account on multiple devices?
You can access your Pluralsight account on multiple devices by logging in with the same account information on each device. Note that only one person can be logged in to an account at a time.
Why is my course not marked as complete on Pluralsight?
This could be due to a technical issue or an error with your account. Please try refreshing the page or clearing your cache and cookies. If the problem persists, please contact our support team for assistance.
How do I suggest a new course topic for Pluralsight?
You can suggest a new course topic by filling out the course request form on our website. Our content team regularly reviews these requests to determine what courses to create next.
Why am I unable to see badges or skill assessments on Pluralsight?
These features are only available with a Premium subscription. If you have a Plus subscription, you can upgrade to Premium to access these features.
How do I switch between individual and business accounts on Pluralsight?
If you have both an individual and a business account with Pluralsight, you can switch between them by clicking on your profile picture in the top right corner and selecting the appropriate account from the drop-down menu.
How do I share my Pluralsight certificates on LinkedIn?
You can share your Pluralsight certificates on LinkedIn by going to your certificate page and clicking on the "Share on LinkedIn" button. You will be prompted to log in to your LinkedIn account and select where you want to share the certificate.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now