What is a pop-up?
A pop-up is a small window that appears on top of a website or application to display additional information or prompt the user to take a specific action.
How do I create a pop-up using Popupsmart?
To create a pop-up using Popupsmart, simply sign up for an account, choose a template or design your own pop-up, and customize the timing, targeting, and display options.
I am getting an error message when trying to create a pop-up. What should I do?
First, try refreshing the page and trying again. If the error persists, clear your browser's cache and cookies and try again. If the issue still persists, contact Popupsmart's customer support for further assistance.
Can I use Popupsmart on any website or platform?
Yes, Popupsmart can be used on any website or platform, including WordPress, Shopify, and Squarespace.
How do I add pop-ups to specific pages on my website?
You can add pop-ups to specific pages on your website by targeting them using the URL or page title under the "Display Rules" section when creating a pop-up.
My pop-up is not displaying. What could be the problem?
This could be caused by targeting rules not being properly set or conflicts with other pop-up scripts on your website. Check your targeting rules and disable any other pop-up scripts to see if that resolves the issue.
How do I integrate Popupsmart with my email marketing platform?
Popupsmart offers integrations with various email marketing platforms, including MailChimp, Constant Contact, and Campaign Monitor. You can set up the integration under the "Integrations" section in your Popupsmart account.
Can I design my own pop-up from scratch?
Yes, Popupsmart offers a drag-and-drop editor that allows you to design your own pop-up from scratch. You can also choose from a variety of professionally designed templates.
My pop-up is not showing on mobile devices. How can I fix this?
This could be due to the targeting rules set for your pop-up. Make sure you have selected the option to display the pop-up on mobile devices. You can also contact Popupsmart's customer support for further assistance.
Can I test my pop-ups before publishing them on my website?
Yes, Popupsmart allows you to preview your pop-ups before publishing them. You can also use the "Test Mode" feature to see how your pop-ups will look on different devices.
How do I change the timing of a pop-up?
You can change the timing of a pop-up under the "Display Settings" section when creating or editing a pop-up. You can choose to show the pop-up immediately, after a certain amount of time, or when the user is about to leave the page.
My pop-up is appearing too frequently. How can I change this?
This could be caused by the frequency setting for your pop-up, which controls how often it will be displayed to the same user. You can adjust the frequency setting under the "Display Settings" section when creating or editing a pop-up.
Can I use my own custom images in my pop-ups?
Yes, you can upload your own images or choose from Popupsmart's library of stock images to use in your pop-ups.
Is there a limit to the number of pop-ups I can create with Popupsmart?
No, there is no limit to the number of pop-ups you can create with Popupsmart, regardless of your subscription plan.
Can I add videos to my pop-ups?
Yes, you can add videos from YouTube, Vimeo, or any other video hosting platform to your pop-ups.
How do I track the performance of my pop-ups?
Popupsmart provides analytics and reporting features to track the performance of your pop-ups, including views, clicks, conversions, and more.
Can I use my pop-ups to collect leads or subscribers?
Yes, Popupsmart offers lead capture pop-ups that help you collect email addresses or other information from your website visitors.
Do I need coding skills to use Popupsmart?
No, Popupsmart offers a user-friendly interface that requires no coding skills. However, there is an option for advanced users to add custom code if needed.
Can I use Popupsmart for e-commerce purposes?
Yes, Popupsmart offers various e-commerce pop-up templates and features, making it suitable for e-commerce businesses.
How do I cancel my Popupsmart subscription?
You can cancel your Popupsmart subscription at any time by going to the "Billing" section in your account and clicking the "Cancel Subscription" button.
Is there a free trial available for Popupsmart?
Yes, Popupsmart offers a seven-day free trial for all subscription plans.
Can I use Popupsmart for multilingual websites?
Yes, Popupsmart supports multiple languages, allowing you to create and display pop-ups in different languages according to your website visitors' preferences.
How do I prevent my pop-ups from appearing on certain pages or to specific visitors?
You can use the targeting rules and "Exclude Target" feature to prevent your pop-ups from displaying on certain pages or to specific visitors.
How do I set up exit-intent pop-ups?
Exit-intent pop-ups can be set up under the "Display Rules" section when creating or editing a pop-up. Make sure to select the option "when the user is about to leave the page" under the "Trigger" section.
Is there a limit to the number of pop-up views allowed?
No, there is no limit to the number of pop-up views allowed, regardless of your subscription plan.
How do I contact Popupsmart's customer support?
You can reach Popupsmart's customer support through the "Support" section in your account or by emailing [email protected].
Are there any tutorials or resources available for using Popupsmart?
Yes, Popupsmart offers a knowledge base with tutorials, articles, and FAQs to help you use the platform effectively.
