Posteo FAQ

Answers to your most common questions about Posteo.

Quick, simple, and helpful information at a glance.

What is Posteo?
Posteo is an email provider that prioritizes security, privacy, and sustainability.
How do I sign up for Posteo?
You can sign up for Posteo by visiting their website and following the instructions for creating a new account.
How do I access my Posteo emails?
You can access your Posteo emails by logging into your account through their website or using a third-party email client.
What is the storage limit for Posteo?
Posteo offers 2 GB of storage for emails, but you can increase it to 20 GB for an additional fee.
Can I use email aliases with Posteo?
Yes, Posteo allows you to create email aliases for an extra layer of privacy.
How do I reset my Posteo password?
You can reset your Posteo password by visiting their website and clicking on the "Forgot login data" link. Follow the instructions to reset your password.
Can I access Posteo emails on my phone?
Yes, you can access Posteo emails on your phone by setting up your account on a third-party email app or by using the Posteo app for Android.
Is Posteo compatible with other email providers?
Yes, Posteo is compatible with other email providers and you can send and receive emails between different providers.
Can I import my contacts to Posteo?
Yes, you can import your contacts to Posteo by following the instructions on their website.
How do I set up email forwarding with Posteo?
You can set up email forwarding by logging into your Posteo account and going to the "Email forwarding" section in the Settings menu.
Can I encrypt my emails with Posteo?
Yes, Posteo offers end-to-end encryption for all emails.
What happens if I forget to log out of my Posteo account?
If you forget to log out of your Posteo account, your session will automatically expire after a period of inactivity for security purposes.
How do I report spam or phishing emails on Posteo?
You can report spam or phishing emails by clicking on the "Report as spam" or "Report as phishing" button in your inbox.
Can I recover deleted emails on Posteo?
Yes, Posteo offers a recovery feature that allows you to restore deleted emails within a certain time period.
What is the maximum email attachment size for Posteo?
The maximum email attachment size for Posteo is 50 MB.
Why am I receiving a "quota exceeded" error message?
This error message appears when you have reached your storage limit on Posteo. You can either delete some emails or increase your storage limit.
How do I change my display language on Posteo?
You can change your display language by going to the Settings menu and selecting the desired language under the "Language" section.
Can I access Posteo using a web browser?
Yes, you can access Posteo using any web browser by visiting their website and logging in to your account.
What is the spam filter like on Posteo?
Posteo's spam filter is highly effective and customizable. You can adjust the level of filtering and also create custom filter rules.
Why am I receiving a "delivery failure" email for my sent message?
A "delivery failure" email indicates that your email was not delivered to the recipient's inbox. This could be due to a wrong email address or the recipient's mailbox being full.
How can I check if Posteo is experiencing an outage?
You can check if Posteo is experiencing an outage by visiting their status page or following their social media accounts for updates.
Can I use my own domain with Posteo?
Yes, you can use your own domain with Posteo by following the instructions on their website.
How long does it take to set up a new Posteo account?
Setting up a new Posteo account only takes a few minutes.
Why am I receiving a "server rejected" error message when sending an email?
A "server rejected" error message could indicate an issue with your internet connection or a problem with the recipient's email server. Try sending the email again or contacting the recipient to check their email settings.
How do I contact Posteo customer support?
You can contact Posteo customer support by filling out a form on their website or sending an email to [email protected].
Can I use Posteo on multiple devices?
Yes, you can use Posteo on multiple devices as long as they are all logged in with the same account.
How do I update my payment information on Posteo?
You can update your payment information by going to the "Payment" section in the Settings menu and following the instructions.
Is there a limit on the number of emails I can send per day with Posteo?
Yes, Posteo has a limit of 1500 emails per day to prevent spamming. If you need to send more than that, you can contact Posteo to increase your limit.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now