PowerOutage FAQ

Answers to your most common questions about PowerOutage.

Quick, simple, and helpful information at a glance.

What is a power outage?
A power outage is the loss of electrical power to a particular area or building.
What causes a power outage?
Power outages can be caused by a variety of reasons such as severe weather, equipment failure, or human error.
How long do power outages typically last?
The duration of a power outage can vary depending on the cause and severity. It could last anywhere from a few minutes to several hours.
How can I stay informed about current power outages in my area?
You can stay informed about power outages by signing up for alerts from your local power company or checking their website for updates.
What should I do if my power goes out?
In case of a power outage, stay calm and avoid using any electrical appliances. Check with your neighbors to see if they have also lost power, and call your power company to report the outage.
How can I prepare for a power outage?
You can prepare for a power outage by having a supply of flashlights, batteries, and non-perishable food items. It is also a good idea to have a generator or alternative heat source in case of a longer outage.
What is the best way to use a generator during a power outage?
Generators should always be used according to the manufacturer's instructions and kept outside to avoid carbon monoxide poisoning. It is also important to make sure the generator is properly connected to your home's electrical system to avoid electrical backfeeding.
Can a power outage damage my electrical appliances?
Yes, a power outage can cause damage to appliances if there is a sudden surge when the power comes back on. It is recommended to unplug sensitive electronics during an outage.
How can I protect my computer during a power outage?
Invest in a good surge protector to protect your computer and other electronic devices during a power outage.
What is a brownout?
A brownout is a decrease in voltage that can result in dim or flickering lights and could possibly damage electrical equipment.
What should I do if I experience a brownout?
If you experience a brownout, unplug any sensitive electronic equipment and try to reduce the voltage usage in your home by turning off appliances.
Can I use candles during a power outage?
It is not recommended to use candles during a power outage as they can be a fire hazard.
Can students go to school during a power outage?
It ultimately depends on the school's policies and the severity of the outage. It is best to check with the school or district for updates.
How can I stay warm during a power outage in the winter?
You can stay warm during a power outage by dressing in layers, using extra blankets, and having a backup heat source such as a fireplace or portable heater.
Is it safe to use a gas stove during a power outage?
It is not safe to use a gas stove as a heat source during a power outage as it can produce carbon monoxide.
What should I do if I see a downed power line?
Stay away from the downed power line and call your power company to report it immediately.
Why does my power go out when it's windy?
High winds can cause tree branches, debris, or other objects to come in contact with power lines, leading to an outage.
Can a power outage affect my water supply?
While some water treatment plants may have backup generators, a power outage can potentially affect your water supply.
Why does my power keep flickering on and off?
This could be a result of a brownout or a problem with the power lines. It is important to report these issues to your power company.
Will my food spoil during a power outage?
Depending on the length of the outage, food in your refrigerator and freezer can spoil. It is important to keep refrigerator and freezer doors closed to maintain the cool temperature.
Can I use my landline phone during a power outage?
Traditional landline phones often have their own power supply and can work during an outage. However, cordless phones may not work if their batteries are dead.
How can I get updates on power restoration during an outage?
You can get updates on power restoration by checking your power company's website or social media pages. They may also send out automated messages or have a customer service line available.
Can I use a portable generator indoors?
No, portable generators should only be used outdoors in well-ventilated areas to avoid carbon monoxide poisoning.
Can I get compensation for food that spoiled during a power outage?
Some power companies may offer compensation for food that spoiled during an extended outage. It is best to contact them directly to inquire about their policy.
Why does my power only go out in my house?
There could be an issue with your home's electrical system. It is recommended to contact an electrician for assistance.
How do I know if my sump pump is working during a power outage?
Some sump pumps have battery backups, while others may not work without electricity. It is best to check with the manufacturer or contact a plumber for assistance.
Why was there a planned power outage in my area?
Power companies may schedule planned outages for maintenance, upgrades, or repairs. They should notify affected customers in advance.