Priceline FAQ

Answers to your most common questions about Priceline.

Quick, simple, and helpful information at a glance.

What is Priceline?
Priceline is an online travel agency that allows users to book flights, hotels, cars, and vacation packages at discounted prices.
How do I book a flight on Priceline?
You can book a flight on Priceline by entering your travel details, choosing your preferred flight and fare, and completing the booking process with your payment information.
Why am I not receiving my booking confirmation email from Priceline?
Sometimes, confirmation emails may end up in spam or junk folders. Please check those folders and make sure to add [email address] to your contact list to avoid this in the future.
I am having trouble logging into my Priceline account. What should I do?
If you are having trouble logging into your Priceline account, try resetting your password. If the issue persists, contact Priceline customer support for further assistance.
How do I make changes to my Priceline booking?
To make changes to your Priceline booking, go to the "My Trips" section on the website or app and select the booking you wish to modify. Please note that there may be fees associated with making changes to your booking.
I accidentally booked the wrong date for my hotel on Priceline. Can I change it?
It depends on the hotel's cancellation and change policies. You can try contacting the hotel directly to see if they can accommodate your request, or you can reach out to Priceline customer support for assistance.
Can I cancel my Priceline reservation?
It depends on the hotel or airline's cancellation policies. You can view the cancellation policy for your booking by going to the "My Trips" section on the website or app. If you need further assistance, you can contact Priceline customer support.
Why am I being charged a cancellation fee for my Priceline booking?
Priceline does not charge cancellation fees for its bookings. The fees you are seeing may be from the hotel or airline's cancellation policies. Please check the cancellation policy for your booking in the "My Trips" section.
My flight was canceled by the airline. What happens to my Priceline booking?
If your flight was canceled by the airline, your Priceline booking will be automatically canceled as well. You will receive a refund for the amount you paid, and you can use it to book a new flight.
How do I cancel my Priceline rental car reservation?
To cancel your rental car reservation on Priceline, go to the "My Trips" section and select the reservation you want to cancel. Please note that there may be fees associated with canceling your rental car booking.
Why am I having trouble redeeming my Priceline coupon code?
If you are having trouble redeeming a Priceline coupon code, please make sure that you are entering the code correctly and that it is still valid. If the issue persists, contact Priceline customer support for assistance.
Can I get a refund for my Priceline ticket?
It depends on the airline's refund policies. You can check the refund policy for your booking in the "My Trips" section. If you need further assistance, please contact Priceline customer support.
How do I know if my flight on Priceline is confirmed?
Once you complete the booking process and receive a confirmation number, your flight on Priceline is confirmed.
Why am I unable to access the payment page on Priceline?
If you are unable to access the payment page on Priceline, there may be a technical issue. Please try using a different browser or device. If the issue persists, contact Priceline customer support for assistance.
Why is my Priceline booking showing a higher price than the one I originally saw?
Priceline works with dynamic pricing, which means that prices can change based on availability and demand. Therefore, the price you saw when initially searching may not be the same when you attempt to book. It's best to book as soon as possible to secure the lowest price.
Can I cancel or change my Priceline rental car reservation?
Yes, you can cancel or change your rental car reservation on Priceline, but there may be fees associated with doing so. You can check the cancellation/modification policies for your booking in the "My Trips" section.
I have a Priceline coupon code, but it is not working. Why?
If your Priceline coupon code is not working, it may be because it has expired or it is not applicable to the booking you are trying to make. Please check the terms and conditions of the coupon and try again.
How do I get a refund for a missed flight on Priceline?
If you miss your flight on Priceline, you can request a refund from the airline directly. However, you may be subject to a no-show/cancellation fee. Check the airline's policies for more information.
Can I add insurance to my Priceline booking after I've completed the payment?
It depends on the insurance company's policies. You can reach out to their customer support directly to inquire about adding insurance to your booking.
Why am I being charged a foreign transaction fee for my Priceline booking?
Priceline is based in the United States, so if your credit card company charges a foreign transaction fee, you may see it on your Priceline booking.
How do I get a refund for a Priceline hotel booking?
Your ability to get a refund for a Priceline hotel booking depends on the hotel's cancellation policies. Please check the "My Trips" section for your booking's cancellation policy. If you need further assistance, contact Priceline customer support.
Why am I not seeing my flight booking on the airline's website after booking on Priceline?
It may take some time for your booking to reflect on the airline's website. If it doesn't appear after 24 hours, please contact Priceline customer support for assistance.
Can I book a hotel for someone else on Priceline?
Yes, you can book a hotel for someone else on Priceline. However, you will need to provide their name and contact information during the booking process.
How do I get a copy of my Priceline itinerary?
You can access your Priceline itinerary in the "My Trips" section of the website or app. You can also request a copy to be emailed to you by contacting Priceline customer support.
My flight was delayed/canceled. Will Priceline cover any additional expenses?
Priceline does not cover any additional expenses for flight delays or cancellations. You may need to contact your travel insurance provider to see if your policy covers these expenses.
Where can I find Priceline's privacy policy?
Priceline's privacy policy