Procare Solutions FAQ

Answers to your most common questions about Procare Solutions.

Quick, simple, and helpful information at a glance.

What is Procare Solutions?
Procare Solutions is a childcare management software designed to streamline administrative tasks for child care centers.
How can I sign up for Procare Solutions?
You can sign up for Procare Solutions by visiting their official website and following the registration process.
What is the cost of using Procare Solutions?
The cost of using Procare Solutions varies depending on the size of your child care center and the specific features you require. Please contact Procare Solutions directly for a customized quote.
Can I use Procare Solutions on multiple devices?
Yes, Procare Solutions can be accessed from multiple devices, including computers, tablets, and smartphones.
What types of payment does Procare Solutions accept?
Procare Solutions accepts various payment methods, including credit/debit cards, ACH bank transfers, and checks.
How can I add new children to my Procare Solutions account?
You can add new children to your Procare Solutions account by going to the "Child" tab and clicking on "Add Child."
Can I track employee schedules in Procare Solutions?
Yes, Procare Solutions allows you to track and manage employee schedules for your child care center.
How can I generate financial reports on Procare Solutions?
You can generate financial reports on Procare Solutions by going to the "Reports" tab and selecting the type of report you want to generate.
Is it possible to set up automatic billing for parents using Procare Solutions?
Yes, Procare Solutions offers the option to set up automatic billing for parents.
Can I send mass emails to parents through Procare Solutions?
Yes, Procare Solutions allows you to send mass emails to parents for announcements or important updates.
How can I reset my password for Procare Solutions?
You can reset your password for Procare Solutions by clicking on the "Forgot Password" link on the login page.
Is it possible to have multiple administrators on Procare Solutions?
Yes, you can have multiple administrators on Procare Solutions with different levels of access and permissions.
How can I access technical support for Procare Solutions?
You can access technical support for Procare Solutions by contacting their customer service team via phone or email.
What if I encounter an error message while using Procare Solutions?
If you encounter an error message, please try refreshing the page or clearing your browser's cache. If the problem persists, contact Procare Solutions' technical support for assistance.
Can I customize the appearance of my Procare Solutions account?
Yes, Procare Solutions allows you to customize your account's appearance, including colors, logo, and layout.
Is Procare Solutions compatible with all types of devices?
Procare Solutions is designed to be compatible with most devices, but for the best experience, it is recommended to use a modern web browser.
Does Procare Solutions offer a mobile app?
Yes, Procare Solutions has a mobile app available for download on both iOS and Android devices.
Can I track attendance for children using Procare Solutions?
Yes, Procare Solutions has a feature that allows you to track attendance for children in your child care center.
How can I control access to sensitive information on Procare Solutions?
Procare Solutions has various security features, including customizable permissions, to control access to sensitive information.
What if I forget to log out of my Procare Solutions account?
If you forget to log out, your session will automatically expire after a certain period of inactivity.
Is there a limit to the number of children I can add to my Procare Solutions account?
No, there is no limit to the number of children you can add to your Procare Solutions account.
Can I print or export reports from Procare Solutions?
Yes, Procare Solutions allows you to print or export reports in various formats, including PDF and Excel.
Is there a free trial period for Procare Solutions?
No, Procare Solutions does not offer a free trial period, but you can request a demo of the software.
Are there any training resources available for using Procare Solutions?
Yes, Procare Solutions offers various training resources, including webinars, tutorials, and user guides.
How can I cancel my Procare Solutions subscription?
You can cancel your Procare Solutions subscription by contacting their customer service team.
Is there a community forum or support group for Procare Solutions users?
Yes, Procare Solutions has a user forum and a Facebook group where users can connect and share tips and best practices.