What is Procore?
Procore is a cloud-based construction project management software used to streamline communication, collaboration, and document management for construction projects.
How do I log in to Procore?
To log in to Procore, go to the login page (https://login.procore.com) and enter your email and password. If you do not have an account, you can request one from your company's Procore administrator.
I forgot my Procore password, what should I do?
If you forgot your Procore password, go to the login page and click on "Forgot Password." Procore will send you a password reset link to your registered email.
Why am I getting a "Server Error" message when trying to access Procore?
A server error usually occurs when there is a temporary issue with Procore's servers. Most of the time, the issue gets resolved quickly. If the error persists, contact Procore's customer support.
How do I add new team members to my Procore project?
To add new team members to your Procore project, go to the "Project" tab and click on "Team." From there, click on the "Invite" button and enter the email address of the person you want to add. They will receive an invite to join the project.
I cannot access my Procore project, what should I do?
If you cannot access your Procore project, try clearing your browser's cache and cookies. If the issue persists, contact Procore's customer support for further assistance.
How can I upload documents to Procore?
To upload documents to Procore, go to the "Documents" tab and click on "Add." You can then select the files from your computer and upload them to Procore.
Why am I not receiving email notifications from Procore?
If you are not receiving email notifications from Procore, check your spam or junk folder. If the emails are not there, make sure that your email address is correctly added in your Procore profile. You can also contact your company's Procore administrator to ensure that email notifications are enabled for your account.
I am getting a "File Format Not Supported" error when trying to upload a document, why is this happening?
Procore supports various file formats, but if you are getting a "File Format Not Supported" error, it means that the file type you are trying to upload is not supported. Check the list of supported file types on Procore's support website or convert the file to a supported format.
How do I create a change order in Procore?
To create a change order in Procore, go to the "Change Orders" tab and click on "Create Change Order." You can then fill in the necessary details and submit the change order for approval.
Can I access Procore on my mobile device?
Yes, Procore has a mobile app that is available for both iOS and Android devices. You can download the app from the App Store or Google Play Store.
How do I request support from Procore?
You can request support from Procore by clicking on the "Help" button on the top right corner of your Procore account. From there, you can access Procore's Knowledge Base, submit a support ticket, or chat with a customer support representative.
I am experiencing slow performance on Procore, what can I do?
Slow performance on Procore can be caused by various factors, such as internet connectivity issues or a large number of open tabs. Try closing unnecessary tabs or restarting your internet router. If the issue persists, contact Procore's customer support.
Why am I getting an "Insufficient Permissions" error on Procore?
An "Insufficient Permissions" error occurs when you do not have the necessary access or permissions to perform a particular action on Procore. Contact your company's Procore administrator to grant you the required permissions.
How can I schedule a project on Procore?
To schedule a project on Procore, go to the "Schedule" tab and click on "Create Schedule." You can then add tasks, assign them to team members, and set deadlines to create a project schedule.
I cannot find a particular document on Procore, what should I do?
If you cannot find a specific document on Procore, try using the search bar at the top of the screen. If the document is still missing, it may have been deleted or moved to a different location. You can also contact your company's Procore administrator for further assistance.
How do I change my email address on Procore?
To change your email address on Procore, go to your profile and click on the "Edit Profile" button. From there, you can update your email address and click on "Save Changes."
Why is Procore running slow for me?
Procore's performance can be affected by various factors such as internet connectivity, device capabilities, and server issues. Try clearing your browser's cache and cookies or using a different device. If the issue persists, contact Procore's customer support for further assistance.
Can I integrate Procore with other software?
Yes, Procore can integrate with various software and apps such as Microsoft Office, Dropbox, and QuickBooks. Visit Procore's support website for a full list of integrations and instructions on how to set them up.
How can I change my password on Procore?
To change your password on Procore, go to your profile and click on the "Change Password" button. You will then be prompted to enter your old password and set a new one.
Why am I unable to export a report on Procore?
If you are unable to export a report on Procore, make sure that your pop-up blocker is disabled as it may prevent the report from being downloaded. You can also try clearing your browser's cache and cookies.
Can I assign tasks to multiple team members on Procore?
Yes, you can assign tasks to multiple team members on Procore. When creating a task, click on the "Add Multiple" button to select multiple team members to assign the task to.
How do I add a checklist to a Procore form?
To add a checklist to a Procore form, open the form, and click on the "Edit" button. From there, you can add a new checklist and customize it according to your needs.
How do I delete a project on Procore?
To delete a project on Procore, go to the "Project" tab and click on "Settings." From there, click on "Delete Project" and follow the prompts to permanently delete the project.
Why am I receiving an "Invalid Login Credentials" error when logging in to Procore?
An "Invalid Login Credentials" error usually occurs when you enter the wrong email or password. Check that you are entering the correct information and that your caps lock is not on. If the issue persists, click on "Forgot Password" to reset your password.
