Psono FAQ

Answers to your most common questions about Psono.

Quick, simple, and helpful information at a glance.

What is Psono?
Psono is an open-source password manager that helps you securely store and manage your passwords.
How do I install Psono?
You can install Psono on your device by following the instructions on the official Psono website: https://psono.com/install
Can I access Psono on multiple devices?
Yes, Psono supports syncing across different devices so you can access your passwords from anywhere.
How do I create a new password entry on Psono?
To create a new password entry, click on the "Create New Entry" button on the Psono dashboard and fill in the necessary information.
Can Psono generate strong passwords for me?
Yes, Psono has a built-in password generator that can generate strong, unique passwords for you.
What happens if I forget my Psono master password?
Unfortunately, there is no way to recover your Psono master password. Without it, you will not be able to access your passwords.
Can I share my passwords with other people using Psono?
Yes, Psono allows you to securely share passwords with other users, and you can also set permissions for each shared password.
How do I log out of Psono?
To log out of Psono, click on the "Logout" button on the Psono dashboard.
Why am I getting an error message when trying to log into Psono?
This could be due to a connectivity issue or incorrect login credentials. Make sure you have a stable internet connection and are using the correct username and password.
What does the "Invalid token" error mean?
This error means that the security token used for authentication has expired. This could be due to inactivity or a network issue. Simply refresh the page or try logging in again.
What should I do if I encounter the "Internal Server Error" message on Psono?
This error message usually indicates a problem with the Psono server. Try reloading the page after a few minutes or contact the Psono support team for assistance.
Can I import passwords from other password managers into Psono?
Yes, Psono allows you to import passwords from other password managers through the built-in import tool.
Why are some of my passwords showing as "weak" on Psono?
This means that these passwords have been identified as weak or commonly used. It is recommended to change these passwords to stronger ones.
How does Psono keep my data secure?
Psono uses strong encryption and follows security best practices to keep your data safe. You can learn more about the security measures implemented on the Psono website: https://psono.com/security
Can I access Psono offline?
No, Psono requires an internet connection to function. However, your passwords are securely encrypted and can be accessed offline once they have been synced to your device.
How can I report a bug or issue with Psono?
You can report bugs or issues on the Psono community forum or by contacting the support team through their website: https://psono.com/contact
Is Psono free to use?
There is a free version of Psono available, but it has limited features. You can upgrade to a premium version for additional features.
Can I use Psono on my mobile device?
Yes, Psono has a mobile app available for both Android and iOS devices.
What is the difference between the Psono desktop and browser extension versions?
The Psono desktop version is a full-featured password manager, while the browser extension version only allows you to access your passwords through your browser.
Why am I not receiving any email notifications from Psono?
This could be due to a technical issue or incorrect email settings. Check your email settings and make sure they are correct. If the problem persists, contact the Psono support team for assistance.
How do I delete my Psono account?
To delete your Psono account, go to the settings menu and click on "Delete Account." Please note that this action is irreversible and will delete all your stored data.
Can I use Psono to store non-password information?
Yes, Psono allows you to store a variety of information besides passwords, such as credit card details and secure notes.
Is there a way to organize my passwords on Psono?
Yes, you can use folders and tags to organize your passwords on Psono for easier navigation and management.
How often should I change my Psono master password?
It is recommended to change your master password periodically for added security.
What should I do if I suspect my Psono account has been compromised?
If you suspect your Psono account has been compromised, change your master password immediately and contact the Psono support team for assistance.
Can I use Psono for business purposes?
Yes, Psono has a business version with additional features for team collaboration and management. You can learn more about the Psono business version on their website: https://psono.com/business.
How often should I back up my Psono data?
Psono automatically backs up your data every time you make changes, but it is recommended to manually back up your data periodically for added security.
How do I update my Psono software?
Psono provides regular software updates to fix bugs and add new features. You can update your Psono software through the Psono dashboard or by following the instructions on the Psono website: https://psono.com/update.
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