What is Pulsepoint?
Pulsepoint is an ad exchange platform that allows publishers and advertisers to connect and display ads for targeted audiences.
Why am I seeing the error message "No ads available" on Pulsepoint?
This message indicates that there are currently no ads matching your targeting criteria. You may need to adjust your targeting or wait for more relevant ads to become available.
How do I set up targeting on Pulsepoint?
Targeting can be set up in the campaign dashboard by selecting specific demographics, geographies, and interests for your ad to be displayed to.
Why am I receiving the error message "Invalid targeting input" on Pulsepoint?
This message means that the targeting parameters you have set are not valid. Double check your inputs and make sure they follow the correct format.
How do I add a new ad unit on Pulsepoint?
To add a new ad unit, go to the "Ad Units" section in your account dashboard and click on the "New Ad Unit" button. Follow the prompts to input the necessary information.
Why am I seeing a significantly lower click-through-rate (CTR) on my ads than expected in Pulsepoint?
There are a few potential reasons for this, such as incorrect targeting, poor ad placement, or unappealing ad creatives. Try reviewing and adjusting these factors to improve your CTR.
How do I create an ad campaign on Pulsepoint?
To create a campaign, go to the "Campaigns" section in your account dashboard and click on the "New Campaign" button. Follow the prompts to set up your campaign details, targeting, and budget.
Why am I getting the error message "Campaign budget limit reached" on Pulsepoint?
This message indicates that you have exceeded the budget limit you set for your campaign. You can either increase the budget or wait for the next budget cycle to begin.
How do I track the performance of my ads on Pulsepoint?
You can track your ad performance in the "Reports" section of your account dashboard, where you can view metrics such as impressions, clicks, and conversions.
What is a conversion pixel on Pulsepoint?
A conversion pixel is a piece of code that you can place on your website to track user actions, such as purchases or form submissions, that occur after someone clicks on your ad.
What should I do if my ad is not showing on Pulsepoint?
Ensure that your ad meets the ad size and format requirements, has been approved, and that there are no targeting restrictions in place. If the issue persists, contact Pulsepoint support for further assistance.
Why am I receiving the error message "Ad size and format not supported" on Pulsepoint?
This message means that the ad size or format you are trying to use is not supported by Pulsepoint. Refer to the list of supported ad sizes and formats in the platform's help center.
How do I set a frequency cap on my ads in Pulsepoint?
Frequency caps can be set by selecting the "Frequency Capping" option in the campaign dashboard and inputting the desired frequency for your ad to be shown to a single user.
Why are my ads not being delivered evenly throughout the day on Pulsepoint?
This is likely due to your ad's bidding strategy. Choose "Even Delivery" as your bidding option in the campaign dashboard to have your ad shown evenly throughout the day.
How do I pause or stop my ad campaign on Pulsepoint?
To pause or stop your campaign, go to the "Campaigns" section in your account dashboard, select the desired campaign, and click on the "Pause" or "Stop" button.
Why do I see the error message "Bid requested value should be greater than zero" on Pulsepoint?
This means that the bid amount you input for your ad is too low. Increase the bid amount to ensure your ad has a competitive chance of being displayed.
How do I make changes to my ad creatives in Pulsepoint?
To edit your ad creatives, go to the "Ad Units" section in your account dashboard, select the desired ad unit, and click on the "Edit" button. Make your changes and save them.
Why am I receiving the error message "Ad is out of budget" on Pulsepoint?
This means that your ad has exceeded the budget you set for it. You can increase the budget or wait for the next budget cycle to begin.
How do I contact Pulsepoint support for assistance?
You can contact Pulsepoint support by submitting a ticket through the platform's help center or by emailing [email protected].
Why am I seeing the error message "Invalid Ad Unit" when trying to create a new ad on Pulsepoint?
This message means that the ad unit you are trying to create is not valid. The ad unit may have already been deleted or does not meet the size or format requirements.
How do I view my billing and payment information on Pulsepoint?
Your billing and payment information can be found in the "Billing" section of your account dashboard. You can also reach out to your account manager for more details.
Why is my ad being targeted to inappropriate content on Pulsepoint?
Pulsepoint has measures in place to prevent this from happening, but occasionally, ads may still appear on websites with inappropriate content. If this happens, contact Pulsepoint support to address the issue.
How do I request a refund for a campaign on Pulsepoint?
You can request a refund by contacting your account manager or by submitting a ticket through the platform's help center. Be sure to provide a detailed explanation and evidence for your request.
Why am I receiving the error message "Non-secure ad unit" on Pulsepoint?
This indicates that the ad unit you are trying to use is not secure. Ensure the website where the ad is being displayed is secure, or use an HTTPS ad unit instead.
How do I optimize my ad campaigns for higher performance on Pulsepoint?
Some ways to optimize your campaigns include adjusting your targeting, bidding strategy, and ad creatives based on performance data and implementing a conversion tracking pixel.
How often are payments processed for my campaigns on Pulsepoint?
Payments are processed on a monthly basis, with the exception of the first payment, which may take longer to process.
Why am I seeing the error message "Campaign is pending approval" on Pulsepoint?
This message indicates that your campaign is currently being reviewed by Pulsepoint. Once it has been approved, your ads will begin being served.
