Pure Storage FAQ

Answers to your most common questions about Pure Storage.

Quick, simple, and helpful information at a glance.

What is PureStorage?
PureStorage is a data storage company that offers flash-based products for businesses.
What is the difference between traditional storage and PureStorage?
Traditional storage systems use spinning disks, while PureStorage uses flash technology for faster and more efficient data storage.
Why am I getting an "out of space" error on my PureStorage array?
This error indicates that your storage is running low on available space. You may need to add more capacity to the array or free up space by deleting unnecessary data.
How can I check the health status of my PureStorage array?
You can use Pure1, a cloud-based management and monitoring platform, to check the health status and performance of your PureStorage array.
My PureStorage array is showing high latency, what could be causing this?
High latency can be caused by various factors such as network issues, hardware failure, or configuration problems. It is recommended to check the system logs and contact PureStorage's support team for assistance.
Can I upgrade the capacity or performance of my PureStorage array?
Yes, PureStorage arrays are designed to be easily scalable. You can add additional drives or controllers to increase capacity or improve performance.
How does PureStorage ensure data protection and security?
PureStorage uses features such as encryption, data reduction, and data replication to ensure data protection and security. You can learn more about these features on PureStorage's official website.
Does PureStorage offer data backup and recovery solutions?
Yes, PureStorage offers backup and recovery solutions such as FlashBlade Replication and FlashBlade Object Engine for data protection and disaster recovery.
What is FlashArray//X?
FlashArray//X is a performance-optimized, all-flash solution from PureStorage that offers high IOPS, low latency, and scalability for mission-critical workloads.
I'm encountering errors while trying to upgrade my PureStorage software, what should I do?
You can refer to PureStorage's documentation or contact their support team for assistance with the software upgrade process.
Can I use third-party software with PureStorage?
Yes, PureStorage supports integration with various third-party software and applications. You can refer to their website for a list of supported integrations.
What is the Pure Storage University?
Pure Storage University is a training and certification program offered by PureStorage for customers, partners, and employees to learn about PureStorage products and technologies.
My PureStorage array is not detected by my server, how can I fix this?
Make sure that the server is correctly configured and connected to the PureStorage array. You can also check for any firmware or driver updates for both the server and the array. If the issue persists, contact PureStorage support for further assistance.
How often should I perform maintenance on my PureStorage array?
Maintenance tasks such as software updates and hardware checks should be performed regularly according to PureStorage's maintenance schedule. Check the documentation or contact support for more information.
What is the difference between hot and cold data on PureStorage?
Hot data refers to frequently accessed data, while cold data refers to infrequently accessed data. PureStorage uses different storage technologies to optimize performance and reduce costs for hot and cold data.
Can I use PureStorage in a multi-cloud environment?
Yes, PureStorage offers solutions for hybrid and multi-cloud environments, including cloud data services and cloud backup and recovery.
What happens if I accidentally delete data from my PureStorage array?
PureStorage's snapshots and replication features can help recover accidentally deleted data. If these options are not available, you may need to contact PureStorage support for further assistance.
How does PureStorage ensure high availability for my data?
PureStorage arrays use features such as data replication and active-active controllers to ensure high availability for critical data.
Can I manage multiple PureStorage arrays from a single interface?
Yes, Pure1 can be used to manage multiple arrays and provide a unified view and management interface.
Is there a limit to the number of snapshots I can take on my PureStorage array?
The number of snapshots you can take depends on the capacity and type of array you have. Refer to PureStorage's documentation for more information.
Can I migrate data from my existing storage to PureStorage?
Yes, PureStorage offers migration services and tools to help you seamlessly transfer data from your existing storage to PureStorage arrays.
How can I monitor the performance of my PureStorage array?
You can use Pure1 to monitor the performance and health of your array in real-time and also generate reports to analyze historical data.
Can I use PureStorage for virtualized environments?
Yes, PureStorage arrays are compatible with most virtualization platforms such as VMware and Microsoft Hyper-V.
I have a PureStorage array, but I'm not sure which software version it is running, how can I find out?
You can check the software version of your PureStorage array by logging into the Pure1 interface or the CLI. Refer to the documentation for detailed steps.
How often do I need to replace the drives on my PureStorage array?
The lifespan of drives depends on usage and other factors. It is recommended to regularly monitor the health of your drives and replace them as needed to avoid any potential failures.
Can I set up analytics and reporting for my PureStorage array?
Yes, PureStorage offers analytics and reporting features through Pure1 to help you monitor and analyze the performance of your array.
What happens if I experience a hardware failure on my PureStorage array?
PureStorage offers a 100% availability guarantee and has measures in place to prevent and quickly recover from hardware failures. If needed, PureStorage support can assist you with the replacement or repair of any failed hardware components.