QPay India FAQ

Answers to your most common questions about QPay India.

Quick, simple, and helpful information at a glance.

What is Qpayindia?
Qpayindia is a payment gateway that allows users to make online transactions securely and easily.
How do I register for Qpayindia?
You can register for Qpayindia by visiting their website and clicking on the "Sign Up" option. You will be prompted to provide some basic information and create an account.
How do I reset my password on Qpayindia?
To reset your password, click on the "Forgot Password" option on the login page. You will need to provide your registered email address and follow the instructions sent to your email to reset your password.
What types of payments can I make using Qpayindia?
Qpayindia supports all major credit and debit cards, as well as net banking and UPI payments.
Why is my transaction not going through?
This could be due to a variety of reasons such as insufficient funds, incorrect card details, technical issues, etc. Make sure to check your payment information and try again. If the issue persists, contact Qpayindia's customer support for assistance.
Can I cancel a transaction made through Qpayindia?
It depends on the policy of the merchant you made the payment to. Qpayindia itself does not have the authority to cancel transactions once they have been processed.
How secure is Qpayindia?
Qpayindia uses the latest encryption technology to ensure the security of your personal and payment information. They also comply with all necessary security standards and regulations.
Can I make international payments using Qpayindia?
No, Qpayindia currently only supports domestic payments.
Is there a fee for using Qpayindia?
Qpayindia does not charge any transaction fees. However, certain banks or credit card companies may have their own charges for using their services.
I received an error message saying "Transaction declined." What does it mean?
This error message usually indicates that your payment has been declined by the bank. Possible reasons could be insufficient funds, incorrect card details, or security concerns. Contact your bank for further information.
What should I do if my transaction fails but the money has been debited from my account?
In such a case, the amount will automatically be refunded to your account within 7-14 business days. If you do not receive the refund within this time frame, contact Qpayindia's customer support for assistance.
Can I use Qpayindia on any website for making payments?
No, you can only use Qpayindia on websites that have integrated it as a payment option.
Does Qpayindia have a mobile app?
Yes, Qpayindia has a mobile app available on both iOS and Android devices.
I am not receiving the OTP to complete my transaction. What should I do?
Make sure that your phone number is entered correctly and that you have good network connectivity. If the problem still persists, contact Qpayindia's customer support for assistance.
Can I transfer money from Qpayindia to my bank account?
No, Qpayindia does not have a provision for money transfers.
How can I keep track of my transaction history on Qpayindia?
You can log into your Qpayindia account and go to the "Transaction History" section to view all your previous transactions.
What happens if a transaction is unsuccessful?
If a transaction is unsuccessful, the amount will be refunded to your account within 7-14 business days. If you do not receive the refund within this time frame, contact Qpayindia's customer support for assistance.
Is there a limit on the amount I can transact through Qpayindia?
Qpayindia does not have a limit on the amount you can transact. However, your bank may have a set limit for online transactions.
Can I save my payment information for future transactions on Qpayindia?
Yes, you can save your payment information for faster and easier transactions in the future.
How can I update my personal or payment information on Qpayindia?
You can log into your Qpayindia account and go to the "My Profile" section to update your personal or payment information.
I am facing technical issues on Qpayindia. What should I do?
You can try clearing your browser cache and cookies or using a different browser. If the issue persists, contact Qpayindia's customer support for assistance.
Can I get a refund for a transaction made through Qpayindia?
Refunds will only be processed by the merchant you made the transaction with. Contact the merchant directly for information on their refund policy.
Is Qpayindia available in all states in India?
Yes, Qpayindia is available for use in all states in India.
How can I contact Qpayindia's customer support?
You can email them at [email protected] or call their 24/7 helpline at +91-xxxx-xxxx-xxxx.
Do I need to have an account with Qpayindia to make a payment?
No, you do not need to have an account as a guest checkout option is also available.
Is there a loyalty program or rewards for using Qpayindia?
No, Qpayindia does not have a loyalty program or rewards system at the moment.