What is rapidmail?
Rapidmail is an email marketing software that allows users to create, send, and track professional email campaigns.
How do I sign up for rapidmail?
You can sign up for rapidmail by going to their website and clicking on the "Sign Up" button. You will then be prompted to enter your information and create an account.
What is the cost of rapidmail?
The cost of rapidmail depends on the plan you choose. They offer a variety of plans to fit the needs of different users, with prices starting at $10 per month.
How do I create an email campaign on rapidmail?
To create an email campaign on rapidmail, log in to your account, click on the "Campaigns" tab, and then click "Create New Campaign." From there, you can choose your template, add your content, and customize your campaign.
Can I import my contact list into rapidmail?
Yes, you can import your contact list into rapidmail by clicking on the "Lists" tab and then selecting "Import Contacts." You will then be prompted to upload your contact list in CSV or Excel format.
Why am I getting an error message when trying to import contacts?
There could be several reasons for this error, including incorrect formatting of the contact list, a problem with the file itself, or a technical issue with the rapidmail platform. It is best to contact rapidmail support for assistance in resolving the issue.
How can I personalize my email campaigns on rapidmail?
You can personalize your email campaigns on rapidmail by using fields such as first name or last name in your email content. This will allow each recipient to see their own name within the email.
Can I schedule my email campaigns for a specific time on rapidmail?
Yes, you can schedule your email campaigns for a specific time on rapidmail by choosing the date and time in the campaign settings before sending.
What is the difference between a "draft" and a "test" email campaign on rapidmail?
A "draft" email campaign is still being edited and is not ready to be sent. A "test" email campaign is a version of the email that is sent to a small group of recipients for review before sending to your full contact list.
Can I track the performance of my email campaigns on rapidmail?
Yes, you can track the performance of your email campaigns on rapidmail by viewing statistics such as open rates, click rates, and bounce rates.
Why are my emails going to the spam folder?
There could be several reasons for this, including a low sender reputation, incorrect formatting or content within the email, or a problem with the recipient's email server. You may want to check rapidmail's email deliverability best practices for tips to avoid the spam folder.
How can I improve my email deliverability on rapidmail?
You can improve your email deliverability on rapidmail by following best practices for email marketing, such as using a reliable sender address, avoiding spam trigger words in your subject line and content, and regularly cleaning your contact list.
Can I integrate rapidmail with other tools I use?
Yes, rapidmail offers integrations with popular tools such as WordPress, Salesforce, and Shopify. You can find a list of available integrations in the "Integrations" tab of your account.
Why am I receiving a "payment failed" error message when purchasing a plan on rapidmail?
This error could be due to an issue with your payment method, such as an expired credit card or insufficient funds. It is best to contact rapidmail support or your payment provider for assistance in resolving the issue.
How can I upgrade or downgrade my plan on rapidmail?
You can upgrade or downgrade your plan on rapidmail by going to the "Plans & Pricing" tab of your account and selecting the plan you wish to switch to. Any changes will be reflected in your next billing cycle.
What happens to my emails and contacts if I cancel my rapidmail account?
If you cancel your rapidmail account, your contacts and email campaigns will be deleted after a certain period of time. It is recommended to export your contacts and campaigns before canceling your account to avoid losing any important information.
How can I contact rapidmail for technical support?
You can contact rapidmail for technical support by going to their website and clicking on the "Support" tab. From there, you can submit a support request or start a live chat with a representative.
Can I add custom fields to my contact list on rapidmail?
Yes, you can add custom fields to your contact list on rapidmail by going to the "Lists" tab and selecting "Edit Fields." From there, you can add and define custom fields to collect additional information about your contacts.
Why are my emails not sending on rapidmail?
There may be a few reasons for this issue, such as a problem with your email content, an issue with your contact list, or a technical issue with rapidmail. It is best to contact their support for assistance in troubleshooting the problem.
How can I change my password on rapidmail?
To change your password on rapidmail, log in to your account and go to the "My Account" tab. From there, you can select "Change password" and follow the prompts to update your password.
Can I create an email campaign with multiple languages on rapidmail?
Yes, you can create an email campaign with multiple languages on rapidmail by using the "Available in all languages" feature in the campaign editor. This will allow you to translate your email content into different languages.
Why am I getting a "segmentation error" when trying to create a segment on rapidmail?
This error could be due to a problem with the criteria you have selected for the segment. Make sure the criteria are set up correctly and try again. If the issue persists, contact rapidmail support for assistance.
How can I delete or unsubscribe contacts from my list on rapidmail?
You can delete or unsubscribe contacts from your list on rapidmail by going to the "Lists" tab and selecting the list you wish to manage. From there, you can click on the gear icon next to a contact's name to unsubscribe or delete them.
Can I share my rapidmail account with other team members?
Yes, you can share your rapidmail account with other team members by adding them as sub-accounts within your main account. This will allow them to access and manage the same campaigns and contact lists.
Where can I find tutorials and guides for using rapidmail?
You can find tutorials and guides for using rapidmail on their website, under the "Support" tab. They also have a knowledge base with articles and step-by-step instructions for different features and issues.
How can I add an email signature to my rapidmail campaigns?
You can add an email signature to your rapidmail campaigns by going to the "Settings" tab and selecting "Email Signature." From there, you can customize your signature and add it to your campaigns.
