Readygov FAQ

Answers to your most common questions about Readygov.

Quick, simple, and helpful information at a glance.

How do I troubleshoot a "no internet connection" error?
Make sure that your device is connected to a Wi-Fi or Ethernet network and try restarting your router/modem. You can also try resetting your network settings or contacting your internet service provider for assistance.Resource: https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues
What should I do if my computer freezes or crashes?
Try restarting your computer and checking for any software updates. If the issue persists, you may need to run a virus scan or contact a technician for further assistance.
What does the "low disk space" warning mean?
This means that your computer's hard drive is running out of storage space. You can free up space by deleting unnecessary files or transferring them to an external storage device.
Why am I receiving a "printer offline" error?
This could be due to a connectivity issue between your computer and printer. Make sure that both are connected to the same network and check for any updates or software issues with your printer.
How can I resolve a "corrupt file" error?
If the file is important, try using a file recovery program to retrieve the data. Otherwise, you can try deleting the corrupt file and replacing it with a backup or starting from scratch.
Why does my computer keep getting a "blue screen of death"?
This could be caused by a hardware or software issue. Try updating your drivers and performing a virus scan. If the issue continues, it may be a sign of a failing hardware component.
How do I fix an error message stating "application not responding"?
Try closing the program and reopening it. If that doesn't work, you may need to clear the app's cache or reinstall it.
Why am I receiving a "missing DLL file" error?
This could be due to a damaged or missing system file. You can try restoring the file from a backup or downloading it from a trusted source.
How can I resolve a "device not recognized" error?
This could be due to an outdated driver or compatibility issue. Try updating the driver or connecting the device to a different USB port.
Why am I receiving a "disk boot failure" error?
This could indicate a problem with your computer's hard drive or operating system. Check your BIOS settings and try repairing/reinstalling your OS.
How can I fix a "file is too large for destination" error?
This means that the destination drive does not have enough storage space to accommodate the file. You can either free up space on the destination drive or transfer the file to a different drive with more space.
What should I do if my computer is running slowly?
Try closing any unused programs and clearing your cache/cookies. You may also want to run a virus scan and check for any software updates.
Why am I receiving a "404 Not Found" error when trying to access a website?
This means that the webpage you are trying to access cannot be found. Check the URL for any typos or try accessing the site from a different browser.
How do I fix a "USB device not recognized" error?
Try connecting the device to a different USB port or computer. If it still doesn't work, the device may be faulty and need to be replaced.
Why does my computer keep restarting on its own?
This could be due to overheating, a failing power supply, or a software/hardware issue. Check your computer's temperature and make sure all components are properly connected.
How can I resolve a "no audio output device installed" error?
This means that your computer is not recognizing your audio device. Try updating the driver or checking the device's compatibility with your computer.
Why am I receiving a "paper jam" error on my printer?
This means that there is a paper stuck inside your printer. Follow the printer's instructions for removing jammed paper or contact the manufacturer for assistance.
How do I fix a "missing operating system" error?
This means that your computer cannot find an operating system to boot from. Make sure that your hard drive is properly connected and check your BIOS settings.
Why am I receiving a "disk read error" on startup?
This means that your computer is having trouble reading data from the hard drive. Try checking the connections and repairing/reinstalling your OS.
How can I resolve a "printer spooler error"?
This means that there is a problem with your printer's printing queue. Try restarting the spooler service or resetting the printer to its default settings.
Why does my computer display a "smart hard disk error"?
This means that your hard drive is failing or already failed. You may need to replace the hard drive and reinstall your operating system.
How do I fix a "disk write error" when trying to save a file?
This means that your computer is having trouble writing data to the selected drive. Try freeing up space on the drive or using a different drive to save the file.
Why am I receiving a "logon failure" when trying to access a network resource?
This means that the username or password you entered is incorrect or the permissions have been revoked. Try resetting your password or contacting the network administrator.
How can I resolve a "conflict in IP address" error?
This means that there are two devices on the network with the same IP address. Try restarting your router or configuring the IP address manually on the affected device.
Why am I receiving a "memory management" error on my computer?
This means that your computer's memory (RAM) is having issues. Try running a memory diagnostic tool or replacing the faulty RAM module.
How do I fix a "file path too long" error in Windows?
This means that the file name or path exceeds the maximum allowed characters. Try renaming the file or shortening the path so that it meets the limit.
Why is my computer displaying a "bootmgr is missing" error?
This means that the computer cannot find the "bootmgr" file to start the operating system. Try repairing the boot configuration or reinstalling the OS.