Relevance AI FAQ

Answers to your most common questions about Relevance AI.

Quick, simple, and helpful information at a glance.

What is RelevanceAI?
RelevanceAI is an AI-powered chatbot that helps businesses automate customer conversations and increase customer engagement.
How does RelevanceAI work?
RelevanceAI uses natural language processing and machine learning to understand customer inquiries and respond with relevant and personalized messages.
How can I integrate RelevanceAI into my website or app?
You can integrate RelevanceAI by using our API or by installing our chat widget.
What languages does RelevanceAI support?
Currently, RelevanceAI supports English, Spanish, French, and German. We are constantly working on adding more languages.
Can RelevanceAI handle complex customer inquiries?
Yes, RelevanceAI is trained to handle complex customer inquiries and can provide relevant responses.
Can I customize the responses of RelevanceAI?
Yes, you can customize the responses of RelevanceAI to align with your brand's tone and voice.
How can I train RelevanceAI to understand industry-specific terminology?
You can train RelevanceAI by providing examples of industry-specific terms and phrases to our team.
Can RelevanceAI handle multiple conversations simultaneously?
Yes, RelevanceAI can handle multiple conversations simultaneously, making it ideal for businesses with high customer volume.
Will RelevanceAI respond to customer inquiries in real-time?
Yes, RelevanceAI responds to customer inquiries in real-time, providing a seamless customer experience.
Can RelevanceAI handle customer data securely?
Yes, RelevanceAI adheres to strict security measures to protect customer data and is compliant with data privacy regulations.
How accurate are RelevanceAI's responses?
RelevanceAI's responses are highly accurate, with an average accuracy rate of 95%.
Can I access analytics and reports for RelevanceAI?
Yes, you can access detailed analytics and reports on your RelevanceAI conversations through our dashboard.
What if RelevanceAI encounters an error?
In case of an error, RelevanceAI will provide an error message and our support team will be notified to resolve the issue.
How often is RelevanceAI updated?
RelevanceAI is continually updated to enhance its performance and accuracy.
Is there a limit to the number of conversations RelevanceAI can handle?
No, RelevanceAI can handle an unlimited number of conversations.
Can I integrate RelevanceAI with other chatbots?
Yes, you can integrate RelevanceAI with other chatbot platforms using our API.
How can I deactivate RelevanceAI on my website or app?
You can deactivate RelevanceAI by removing the chat widget code from your website or app.
Is RelevanceAI compatible with all devices?
Yes, RelevanceAI is compatible with all devices, including mobile, desktop, and tablets.
Can I try RelevanceAI before purchasing?
Yes, we offer a free trial of RelevanceAI for businesses to test its features and capabilities.
How can I cancel my RelevanceAI subscription?
You can cancel your RelevanceAI subscription by contacting our support team or through your account settings.
What type of support is available for RelevanceAI?
We offer 24/7 customer support for RelevanceAI. You can reach us through email, chat, or phone.
Is there a refund policy for RelevanceAI?
Yes, we offer a refund within 30 days of purchase if you are not satisfied with RelevanceAI's performance.
Can RelevanceAI handle multi-lingual conversations?
Yes, RelevanceAI can handle multi-lingual conversations and switch between languages seamlessly.
How does RelevanceAI handle customer privacy?
RelevanceAI is committed to protecting customer privacy and adheres to data privacy regulations, such as GDPR and CCPA.
Is there a limit to the number of responses I can set for RelevanceAI?
No, there is no limit to the number of responses you can set for RelevanceAI.
What type of data can I access through RelevanceAI's analytics?
You can access data such as conversation volume, response time, and customer satisfaction ratings through RelevanceAI's analytics.
Can I use RelevanceAI for both sales and customer support?
Yes, RelevanceAI can be used for both sales and customer support purposes, depending on your business needs.