What is Rewe?
Rewe is a German supermarket chain that offers a wide variety of groceries and household products.
How do I find the nearest Rewe store?
You can use the store locator on Rewe's official website or download the Rewe app to find the nearest store.
Why am I receiving an error message when trying to log in to my Rewe account?
This could be due to incorrect login credentials. Make sure you are using the correct username and password. If the issue persists, you can reset your password or contact Rewe customer service for assistance.
What should I do if I encounter a technical issue while using the Rewe website or app?
If you encounter a technical issue, try clearing your browser's cache and cookies, or updating the app to the latest version. If the problem continues, contact Rewe customer service.
How can I pay for my purchases at Rewe?
Rewe accepts various payment methods, including cash, credit or debit cards, and mobile payment options such as Google Pay or Apple Pay.
What should I do if my payment at Rewe is declined?
This could be due to insufficient funds or a technical issue. If you are sure that you have enough funds, contact your bank or Rewe customer service for further assistance.
Can I return or exchange items purchased from Rewe?
Yes, you can return or exchange items within 14 days of purchase with the original receipt. Some restrictions may apply, so make sure to check Rewe's return policy.
How can I apply for a job at Rewe?
You can visit the careers section on Rewe's website or check for job openings at your nearest store.
Why am I not receiving the promotional offers or coupons from Rewe?
This could be due to an incorrect email address on your account. Double-check your contact information and make sure you have opted in to receive promotional emails from Rewe.
What should I do if a product I purchased from Rewe is defective?
You can return the item to the store with the original receipt and get a refund or exchange. If the item is a food product, contact Rewe customer service for further assistance.
Can I use coupons or promotional offers on my online Rewe order?
Yes, you can apply valid coupons or promotional offers on your online order at checkout, as long as they are not expired.
How can I check the current offers and deals at Rewe?
You can check the weekly ads on Rewe's website or sign up for their newsletter to receive exclusive deals and offers.
What should I do if a product I want to purchase is out of stock at my local Rewe store?
You can try checking the availability at a nearby Rewe store or ask a store employee to place a special order for you.
Can I track my Rewe online order?
Yes, you can track your online order through the order status section on Rewe's website or the Rewe app.
Why am I not able to add a certain item to my online Rewe cart?
This could be because the item is currently out of stock or unavailable for online purchase. Try checking the availability at your nearest store.
How can I apply for a Rewe membership or loyalty card?
You can apply for a membership or loyalty card at any Rewe store or through their website. Some stores also offer digital rewards cards through the Rewe app.
What should I do if I forget my Rewe membership or loyalty card at home?
You can use the Rewe app to access your digital rewards card or provide your phone number at the checkout to earn points or discounts.
Can I earn and redeem points or discounts on my online Rewe purchases?
Yes, you can earn and redeem points on qualifying online purchases. Make sure to link your membership or loyalty card to your online account.
How can I contact Rewe customer service?
You can contact Rewe customer service through their website, app, or by phone. Visit their website for the customer service number for your specific region.
What should I do if I am unsatisfied with my Rewe shopping experience?
You can contact Rewe customer service to file a complaint or provide feedback. They strive to improve their services and welcome customer feedback.
Can I use multiple payment methods for my Rewe online order?
Yes, you can use up to three different payment methods for a single online order.
How can I view my past Rewe purchases?
You can access your purchase history through your online account or by logging into the Rewe app.
What should I do if I received a wrong or damaged item in my Rewe online order?
Contact Rewe customer service with your order and item details. They will arrange for a refund or replacement as per their policies.
Can I add items to my online Rewe order after it has been placed?
No, you cannot add items to an already placed online order. However, you can place a new order for additional items.
How can I cancel my reinforcement for online orders?
You can cancel your reinforcement by contacting Rewe customer service or by logging into your online account and selecting the specific order for cancellation.
What should I do if I encounter technical issues with the Rewe app?
Try clearing the app cache and updating to the latest version. If the issue persists, contact Rewe customer service.
How can I provide feedback or suggestions to Rewe?
You can contact Rewe customer service or use the feedback form on their website to provide feedback or suggestions.
