What is Ringover?
Ringover is a cloud-based phone system and communication tool for businesses.
How do I download and install Ringover?
You can download and install Ringover by following the instructions on our website: https://www.ringover.com/en/voip-phone-system
I am unable to log in to my Ringover account. What should I do?
Please make sure you are using the correct login credentials. If you are still unable to log in, you can reset your password by clicking on the Forgot password link on the login page.
Why am I not receiving calls on my Ringover app?
This can be due to a poor internet connection or incorrect app settings. Please make sure you have a stable internet connection and check your app settings to ensure calls are being routed to your device.
How do I set up my call forwarding in Ringover?
You can set up call forwarding by going to your settings and selecting the Calls tab. From there, you can choose to forward all calls to another number or set up conditional call forwarding.
I am experiencing poor call quality. What can I do to improve it?
Poor call quality can be due to a weak internet connection or network congestion. Try moving to an area with a stronger connection or switch to a different network.
Can I make international calls with Ringover?
Yes, you can make international calls with Ringover. Please note that international calling rates may apply.
Is it possible to record calls on Ringover?
Yes, you can record calls by clicking on the Record button during a call. You can view and manage your recorded calls in your account settings.
I am not receiving voicemail notifications. How can I fix this?
Please check your app settings and ensure that voicemail notifications are turned on. You can also try restarting your device or reinstalling the app.
Is there a limit to the number of users I can have on Ringover?
No, there is no limit to the number of users you can have on Ringover. You can add as many users as you need for your business.
How secure is the Ringover platform?
Ringover takes security and privacy seriously. We use strict security measures to protect your data and communications. You can learn more about our security measures on our website.
My Ringover app is crashing. What should I do?
Please make sure you have the latest version of the app installed. If the issue persists, try restarting your device or clearing the apps cache.
Can I integrate Ringover with other tools and platforms?
Yes, Ringover offers integrations with various CRM, helpdesk, and productivity tools. You can see the full list of integrations on our website.
How do I cancel my Ringover subscription?
You can cancel your subscription by going to your account settings and selecting the Subscription tab. From there, you can cancel your subscription or contact our support team for assistance.
I am getting a call failed error message. What does this mean?
The call failed error message usually indicates an issue with the internet connection or network. Try moving to an area with a stronger connection or switch to a different network.
Can I use Ringover on multiple devices?
Yes, you can use Ringover on multiple devices. Simply log in to your account on each device to access your calls and messages.
How do I change my Ringover account settings?
You can change your account settings by logging into your account and going to the Settings tab. From there, you can manage your account information, notifications, and more.
Is Ringover available in other languages?
Yes, Ringover is available in multiple languages, including English, French, German, Spanish, and Italian. You can change the language by going to your account settings.
Can I access my call logs and messages on Ringover from anywhere?
Yes, you can access your call logs and messages from any device with an internet connection.
I am not receiving notifications for incoming calls. How can I fix this?
Please make sure your app settings allow for notifications and that your device does not have do not disturb mode enabled. You can also try restarting your device or reinstalling the app.
How do I add a new user to my Ringover account?
You can add a new user by going to your account settings and selecting the Users tab. From there, click on Add user and follow the instructions.
What is the cost for using Ringover?
The cost for using Ringover varies depending on the plan and features you choose. You can see our pricing options on our website.
How do I reset my voicemail password?
You can reset your voicemail password by going to your account settings and selecting the Voicemail tab. From there, click on Reset password and follow the instructions.
Can I use Ringover for conference calls?
Yes, you can use Ringover for conference calls with our conference bridge feature. You can learn more about this feature on our website.
I am having trouble with my Ringover call forwarding. What should I do?
Please check your call forwarding settings to ensure they are set up correctly. If the issue persists, please contact our support team for assistance.
Is there a mobile app for Ringover?
Yes, Ringover has a mobile app available for both iOS and Android devices. You can download it from the App Store or Google Play Store.
Can I transfer my existing phone number to Ringover?
Yes, you can transfer your existing phone number to Ringover. Please contact our support team for assistance with this process.
