What is Rocket.Chat?
Rocket.Chat is a messaging and collaboration platform that allows users to communicate and collaborate with each other in real-time.
How can I create a new account on Rocket.Chat?
To create a new account on Rocket.Chat, click on the "Signup" button on the login page and follow the instructions.
I forgot my password, how can I reset it?
If you have forgotten your password, click on the "Forgot password" link on the login page and follow the instructions to reset your password.
How do I join a public channel on Rocket.Chat?
To join a public channel, go to the "Channels" tab and click on the "+" button next to the channel you want to join.
How can I start a private conversation with someone on Rocket.Chat?
To start a private conversation, click on the "Direct Messages" tab and then click on the "+" button to search for and select the person you want to chat with.
Why am I getting a "Failed to connect" error when trying to log in?
This error usually occurs when there is a problem with your internet connection. Please check your connection and try again.
How do I change my username on Rocket.Chat?
To change your username, click on your profile picture and select "Settings." Then, click on the "Account" tab and you will be able to change your username.
Can I use emojis in Rocket.Chat?
Yes, Rocket.Chat supports a wide range of emojis that you can use in your messages. Simply click on the emoji icon to access them.
I'm receiving too many notifications, how can I turn them off?
To turn off notifications, click on your profile picture and select "Settings." Then, go to the "Notifications" tab and choose the notifications you want to disable.
Why is my profile picture not showing up in Rocket.Chat?
This could be due to a problem with your internet connection or with the picture file itself. Please check both and try again.
How can I invite someone to join my team on Rocket.Chat?
To invite someone to join your team, click on your profile picture and select "Team." Then, click on the "Invite" button and enter the person's email address.
Is Rocket.Chat available on mobile devices?
Yes, Rocket.Chat has a mobile app for both iOS and Android devices that can be downloaded from the app store.
Why am I seeing a "User not found" error when trying to add someone to a channel?
This error occurs when the person you are trying to add is not registered on Rocket.Chat. Please make sure you have the correct username or email address.
How do I leave a channel on Rocket.Chat?
To leave a channel, click on the channel name and then click on the "Leave" button next to the channel name.
Why is my message not being delivered to certain members in the channel?
This could be due to network connectivity issues or the person may have disabled notifications for the channel. Please check with the person directly.
How can I report inappropriate content on Rocket.Chat?
If you come across any inappropriate content on Rocket.Chat, you can report it by clicking on the "More" button next to the message and selecting "Report message."
How can I enable end-to-end encryption in my chats?
To enable end-to-end encryption, click on your profile picture and select "Security and Privacy." Then, click on "Enable Encryption" and follow the instructions.
Are there any storage limits for files shared on Rocket.Chat?
No, there are no storage limits for files shared on Rocket.Chat. However, your server may have its own limitations.
How do I add custom fields to my profile on Rocket.Chat?
To add custom fields to your profile, click on your profile picture and select "Settings." Then, go to the "Custom Fields" tab and click on the "+" button to add a new field.
I accidentally deleted a message, can I retrieve it?
No, once a message is deleted, it cannot be retrieved on Rocket.Chat.
Why am I getting a "Internal Server Error" message when trying to access Rocket.Chat?
This error usually occurs when there is a problem with the server. Please try again later or contact your server administrator.
How can I delete my account on Rocket.Chat?
To delete your account, click on your profile picture and select "Settings." Then, go to the "Account" tab and click on the "Delete account" button.
Can I change the language on Rocket.Chat?
Yes, you can change the language of the interface by clicking on your profile picture, selecting "Settings," and then choosing your preferred language under the "Language" tab.
Why am I seeing a "Permission Denied" error when trying to create a channel?
This error could occur if you do not have the necessary permissions to create channels. Please contact your server administrator for assistance.
How can I import old chat history from another platform to Rocket.Chat?
To import chat history, click on your profile picture and select "Settings." Then, go to the "Import Data" tab and follow the instructions.
Can I change my password on Rocket.Chat?
Yes, you can change your password by clicking on your profile picture and selecting "Settings." Then, click on the "Account" tab and click on the "Change password" button.
I'm unable to make video or voice calls on Rocket.Chat, what could be the problem?
This could be due to a problem with your microphone or camera, or your browser may not be supported for video/voice calls. Please check both and try again.
