What is Saudia?
Saudia is the national flag carrier airline of Saudi Arabia.
How do I book a flight with Saudia?
You can book a flight with Saudia by visiting their website, using their mobile app, or by contacting their customer service.
Why am I getting an error message when trying to book a flight?
There could be several reasons for this, such as an expired credit card, incorrect information entered, or system errors. Please try again or contact customer service for assistance.
Can I make changes to my booking with Saudia?
Yes, you can make changes to your booking by contacting Saudia's customer service. Please note that changes may be subject to fees and restrictions.
What should I do if my flight with Saudia is cancelled?
If your flight with Saudia is cancelled, you will be notified by the airline. Please contact Saudia's customer service for rebooking or refund options.
How do I check in for my Saudia flight?
You can check in for your Saudia flight online, at the airport counter, or by using their mobile app. Online check-in is available from 48 hours to 1 hour before the flight departure time.
Can I choose my seat on Saudia flights?
Yes, you can choose your seat on Saudia flights during the booking process or by using their mobile app.
What is Saudia's baggage allowance?
The baggage allowance for Saudia flights depends on your destination and fare type. Please check the baggage allowance section on their website for accurate information.
What should I do if my baggage is lost or damaged on a Saudia flight?
If your baggage is lost or damaged on a Saudia flight, please report it immediately to Saudia's baggage services at the airport. You will need to fill out a claim form and provide supporting documents.
Can I request special assistance on Saudia flights?
Yes, Saudia offers special assistance for passengers with disabilities and medical conditions. Please make the request during the booking process or by contacting Saudia's customer service.
Why is my Saudia flight delayed?
Flight delays can happen due to various reasons such as weather conditions, technical issues, or air traffic congestion. Saudia will inform you of any flight delays and provide updates as necessary.
Can I get a refund for my Saudia flight?
Refund eligibility depends on your fare type and the refund policies of Saudia. Please check the refund policy section on their website or contact their customer service for more information.
How can I redeem my frequent flyer points with Saudia?
You can redeem your frequent flyer points with Saudia by logging into your account on their website or by contacting their customer service.
What happens if I miss my Saudia flight?
If you miss your Saudia flight, please contact their customer service as soon as possible for rebooking options. Please note that fees and restrictions may apply.
Can I transfer my Saudia flight ticket to someone else?
Yes, Saudia allows ticket transfers with proper authorization and documentation. Please contact their customer service for more information.
Does Saudia offer in-flight entertainment?
Yes, Saudia offers in-flight entertainment such as movies, TV shows, music, games, and more on select flights. You can check the availability on their website.
Can I pre-order meals for a Saudia flight?
Yes, you can pre-order special meals for Saudia flights during the booking process or by contacting their customer service.
How do I get a Saudia boarding pass?
You can get a Saudia boarding pass by completing the check-in process either online, at the airport counter, or by using their mobile app.
What should I do if I am denied boarding on a Saudia flight?
If you are denied boarding on a Saudia flight, please contact their customer service for assistance.
Can I upgrade my seat on a Saudia flight?
Yes, you can upgrade your seat on a Saudia flight by paying the difference between your original fare and the upgraded fare. Please contact their customer service for more information.
How can I join the Saudia frequent flyer program?
You can join the Saudia frequent flyer program, Alfursan, by visiting their website or by completing the enrollment form at the airport counters.
What is the Saudia "Fly Ahead" option?
The "Fly Ahead" option allows you to change your flight to an earlier time on the same day for free, if seats are available. This option is available for select fare types and routes.
How can I file a complaint or provide feedback to Saudia?
You can file a complaint or provide feedback to Saudia by filling out the feedback form on their website or by contacting their customer service.
Is Wi-Fi available on Saudia flights?
Yes, Wi-Fi is available on select Saudia flights for browsing and messaging purposes. Please check the availability and pricing on their website.
How do I get a Saudia e-ticket?
You can get a Saudia e-ticket by completing the booking process either online or through their mobile app. Your e-ticket will be sent to the email provided during the booking.
What is Saudia's Unaccompanied Minor service?
Saudia offers an Unaccompanied Minor service for children aged 5 to 12 years who are traveling alone. Please make the request during the booking process or by contacting their customer service.
Is medical assistance available on Saudia flights?
Yes, Saudia provides medical assistance on board their flights. Please make the request during the booking process or by contacting their customer service.
