SBI Online Banking FAQ

Answers to your most common questions about SBI Online Banking.

Quick, simple, and helpful information at a glance.

What is SBI and what services do they offer?
SBI (State Bank of India) is an Indian multinational, public sector banking and financial services company. They offer a wide range of banking services including savings accounts, loans, credit cards, and investments.
How do I open a savings account with SBI?
You can visit your nearest SBI branch and ask for assistance in opening a savings account. Alternatively, you can also open an account online through their website.
What do I need to open an account at SBI?
You will need to provide proof of identity, address, and income. This can be in the form of government-issued documents such as a driver's license or passport.
What are the interest rates for SBI savings accounts?
The interest rates vary depending on the type of savings account you have. You can check the current rates on SBI's website or by contacting their customer service.
How do I apply for a loan from SBI?
You can apply for a loan by visiting your nearest SBI branch or through their online banking portal. You will need to provide necessary documents and meet the eligibility criteria for the loan.
How can I check my loan status with SBI?
You can log into your SBI online banking account or visit your nearest branch to check the status of your loan application.
What is the maximum period for a personal loan with SBI?
The maximum period for a personal loan with SBI is 60 months.
What are the requirements for a credit card from SBI?
You need to be at least 18 years old, have a good credit score, and meet the income criteria set by SBI to qualify for a credit card.
Where can I find information about credit card offers from SBI?
You can check SBI's website or follow them on social media to stay updated on their credit card offers.
How can I report a lost or stolen SBI credit card?
You can call the SBI customer service helpline immediately to report a lost or stolen credit card. It is important to do this as soon as possible to avoid any unauthorized usage.
How do I activate my SBI credit card?
You can activate your credit card by calling the SBI customer service helpline or by following the instructions given in the welcome kit.
Can I link my Aadhaar card with my SBI account online?
Yes, you can link your Aadhaar card with your SBI account online through their website or mobile banking app.
What should I do if I forget my SBI internet banking password?
You can reset your internet banking password by following the "Forgot Password" link on the login page and going through the verification process.
Why am I getting an error message while trying to login to my SBI internet banking account?
There could be various reasons for this, such as incorrect login credentials, technical issues, or security reasons. Make sure you are entering the correct credentials and if the problem persists, contact SBI customer service for assistance.
I am unable to transfer funds through SBI online banking. What should I do?
Check if you have sufficient balance in the account and make sure you are entering the correct details. If the problem persists, contact SBI customer service for assistance.
Can I register a complaint or give feedback to SBI through their website?
Yes, you can register a complaint or give feedback by visiting SBI's website and going to the "Complaints and Feedback" section.
What should I do if I notice any unauthorized transactions on my SBI account?
Immediately contact SBI customer service and report the unauthorized transactions. They will guide you on the necessary steps to block the card and prevent further unauthorized usage.
How can I check my account balance with SBI?
You can check your account balance through SBI's online banking portal, mobile banking app, or by visiting an ATM.
What should I do if I have not received my ATM card from SBI?
You can contact SBI customer service and inquire about the status of your ATM card. They may also be able to assist you with reissuing a new card if necessary.
My ATM card is stuck in a machine. What should I do?
You can contact SBI's customer service to report the issue and they will guide you on the necessary steps to retrieve your card.
Why am I not able to use my ATM card for a transaction?
There could be various reasons for this, such as an insufficient balance, technical issues, or a block placed on your card. Contact SBI customer service for assistance.
How do I update my contact details, such as email or phone number, with SBI?
You can update your contact details by visiting the nearest SBI branch or through their online banking portal.
What should I do if I am receiving spam emails or messages claiming to be from SBI?
Do not respond to these messages and do not click on any links provided. Contact SBI customer service to report the spam and verify the authenticity of the message.
How can I get a copy of my account statement from SBI?
You can download your account statement through SBI's online banking portal or request a physical copy from your nearest branch.
Why am I getting an "SBI account limit exceeded" error message?
This error message can occur when you have reached the daily or cumulative transaction limit set by SBI for your account. You will need to wait until the next day or contact SBI to increase your limit.