What is securitashome?
Securitashome is a home security system that provides 24/7 monitoring and protection for your house.
How do I set up my securitashome system?
To set up your securitashome system, you will need to follow the instructions provided in the user manual or contact customer support for assistance.
Why is my securitashome system beeping?
The beeping sound is an indication of an error or issue with your system. Check the panel for any error messages or contact customer support for further assistance.
What should I do if my securitashome system shows an error message?
First, try resetting your system. If the error message persists, contact customer support for assistance.
How can I test my securitashome system?
You can perform a system test by following the instructions in the user manual or contact customer support for assistance.
Can I arm and disarm my system remotely?
Yes, you can arm and disarm your securitashome system remotely through the mobile app or by dialing the designated code on the keypad.
Why is my securitashome app not working?
The app may not be working due to technical issues or an outdated version. Try updating the app or contact customer support for further assistance.
How do I change my securitashome system's entry code?
You can change your system's entry code through the panel or by accessing the online account. Refer to the user manual for specific instructions.
Can I add more sensors to my securitashome system?
Yes, you can add additional sensors to your system for enhanced security. Contact customer support for guidance.
How often should I replace the batteries in my sensors?
It is recommended to replace the batteries in your sensors every 3-5 years. Refer to the user manual for specific instructions.
Why is my motion sensor not detecting movement?
The motion sensor may not be detecting movement due to low battery or incorrect placement. Refer to the user manual for proper placement instructions or contact customer support for assistance.
Can I receive notifications from my securitashome system?
Yes, you can receive notifications for any alarm triggers or system events through the mobile app. Make sure to enable notifications in the app settings.
How do I pay my securitashome bill?
You can pay your securitashome bill online through the customer portal or by setting up automatic payments. Contact customer support for assistance.
What should I do if my securitashome alarm goes off accidentally?
You can silence the alarm by entering your code on the keypad or by using the mobile app. If the alarm continues to sound, contact customer support for further assistance.
I received a low battery notification, what should I do?
If you received a low battery notification for a specific sensor, replace the battery as soon as possible. If the notification is for the entire system, contact customer support for assistance.
How do I cancel a false alarm?
If you triggered a false alarm, enter your code on the keypad to cancel it. If you accidentally set off the alarm and can't disarm it, contact customer support for assistance.
What should I do if there is a power outage?
If there is a power outage, your securitashome system will automatically switch to a battery backup. Once power is restored, the system will resume normal operations.
Why is my securitashome camera not working?
The camera may not be working due to a technical issue or a weak internet connection. Check the camera settings and your internet connection, or contact customer support for assistance.
Can I livestream my securitashome camera footage?
Yes, you can livestream your camera footage through the mobile app or the online account.
What should I do if I forget my entry code?
If you forget your entry code, contact customer support for assistance.
How can I update my emergency contacts for my securitashome system?
You can update your emergency contacts by accessing your account online or by contacting customer support.
What should I do if I accidentally trigger the panic button?
To cancel a panic button signal, enter your code on the keypad within the set timeframe. If you can't cancel it, contact the monitoring center to inform them it was a mistake.
How do I adjust the volume of the alarm?
You can adjust the alarm volume through the settings on your panel or through the mobile app.
Can I arm my system without the entry delay?
Yes, you can bypass the entry delay by pressing the "No Entry Delay" button on the keypad before arming the system.
How can I schedule my securitashome system to arm and disarm at specific times?
You can schedule your system to arm and disarm at specific times through the panel or by accessing your online account.
Are there any user manuals or guides available for securitashome?
Yes, you can access the user manuals and guides on the securitashome website or contact customer support for assistance.
