What is sendx?
Sendx is an email marketing platform that allows users to create, send, and track email campaigns.
How can I sign up for sendx?
You can sign up for sendx by visiting their website and filling out the registration form.
I forgot my sendx account password, what should I do?
You can reset your password by clicking on the "Forgot password" link on the login page and following the instructions.
How do I import contacts into sendx?
You can import contacts by clicking on the "Contacts" tab, selecting "Import," and following the prompts to upload your contact list.
Can I send attachments in my emails using sendx?
Yes, you can add attachments to your emails by clicking on the "Attachments" button in the email editor.
Is there a limit to the number of emails I can send in a day using sendx?
Yes, there is a daily sending limit based on your subscription plan. Please refer to your plan details for more information.
Why am I getting an error message when trying to send an email?
This could be due to various reasons such as an invalid email address, exceeded daily sending limit, or issues with your internet connection. Please check the error message for more details.
How can I create a custom email template in sendx?
You can create a custom email template by clicking on the "Templates" tab and selecting the "Create New Template" option.
Can I schedule emails to be sent at a specific time using sendx?
Yes, you can schedule your emails by selecting the "Schedule Later" option in the email editor and choosing the desired date and time.
How do I track the performance of my email campaigns in sendx?
You can track the performance of your campaigns by clicking on the "Reports" tab and viewing the data for opens, clicks, unsubscribes, etc.
My email campaigns are going to the spam folder of my subscribers, what should I do?
This could be due to various reasons such as low engagement rates, using spam trigger words, or having a poor sender reputation. We recommend following email best practices and avoiding spam trigger words.
Can I create A/B split tests in sendx?
Yes, you can create A/B split tests by selecting the "Test" option in the email editor and choosing the elements you want to test.
How can I add a signup form to my website using sendx?
You can add a signup form by going to the "Forms" tab, selecting "Create New," customizing your form, and embedding it on your website.
What happens to the subscribers who have unsubscribed from my email list?
When a subscriber unsubscribes, they will be automatically added to your inactive list and will not receive any further emails from you.
Can I create segments of my email list in sendx?
Yes, you can create segments by clicking on the "Segments" tab and choosing the criteria you want to use to segment your list.
How do I cancel my sendx subscription?
You can cancel your subscription by going to the "Billing" tab and clicking on the "Cancel Subscription" button. Please note that you will not receive a refund for any unused time on your subscription.
Can I integrate sendx with other tools and platforms?
Yes, sendx offers integrations with various tools and platforms such as WordPress, Shopify, and Salesforce. You can view the full list of integrations by clicking on the "Integrations" tab.
I am not receiving any emails from sendx, what should I do?
This could be due to a technical issue or spam filters blocking the emails. Please check your spam folder and whitelist sendx's email address. If the issue persists, please contact customer support.
How can I change the sender name and email address for my emails?
You can change the sender name and email address by going to the "Settings" tab, selecting "Sender Name & Email," and editing the information.
Are there any restrictions on the size and format of images used in sendx emails?
Yes, images should be under 2MB and in JPG, PNG, or GIF format. Smaller images load faster and make your emails more accessible.
How long does it take for emails to be delivered using sendx?
The delivery time depends on various factors such as internet speeds, server capacity, and email volume. Typically, emails are delivered within a few minutes.
Can I access sendx from my mobile device?
Yes, you can access sendx from your mobile device by downloading the mobile app available for iOS and Android devices.
How can I get help or support with sendx?
You can get help by clicking on the "Support" tab and searching for answers in the help center or submitting a support ticket. You can also contact support via email or live chat.
Can I save my email drafts in sendx?
Yes, you can save your drafts by clicking on the "Save as Draft" button in the email editor.
How can I format my text in sendx emails?
You can format your text by using the formatting toolbar in the email editor, which allows you to change font, size, color, and add bullet points, etc.
Can I personalize my emails using sendx?
Yes, you can personalize your emails by adding custom fields such as first name, last name, etc. These fields will be automatically filled with the recipient's information.
Does sendx have a free trial period?
Yes, sendx offers a free trial period for 14 days with access to all features. After the trial period, you will need to choose a subscription plan to continue using the platform.
