Setmore FAQ

Answers to your most common questions about Setmore.

Quick, simple, and helpful information at a glance.

What is Setmore?
Setmore is an online appointment scheduling software that allows businesses and individuals to easily manage their appointments and bookings.
How do I sign up for Setmore?
You can sign up for Setmore by visiting their website and clicking on the "Sign Up" button.
How much does Setmore cost?
Setmore offers a free basic plan and paid plans starting at $25 per month.
How do I add services to my Setmore account?
You can add services by going to the "Services" tab on your Setmore dashboard and clicking on the "Add Service" button.
Can I customize my appointment booking page on Setmore?
Yes, you can customize your appointment booking page by adding your business logo, changing colors, and adding custom text.
How do I add staff members to my Setmore account?
You can add staff members by going to the "Staff" tab on your Setmore dashboard and clicking on the "Add Staff" button.
Can I sync my Setmore appointments with my personal calendar?
Yes, you can sync your Setmore appointments with Google Calendar, Outlook, or Apple Calendar.
How do I cancel an appointment on Setmore?
To cancel an appointment, go to the "Appointments" tab on your Setmore dashboard, select the desired appointment, and click on "Cancel Appointment."
Why am I getting an error message when trying to log in to my Setmore account?
There could be several reasons for this error. Make sure you are entering the correct login credentials and check for any internet connection issues. If the problem persists, contact Setmore customer support.
How do I change my Setmore password?
You can change your Setmore password by going to the "Settings" tab on your Setmore dashboard and clicking on "Change Password."
Can I set up automatic reminders for my Setmore appointments?
Yes, you can set up automatic email and text reminders for your appointments on Setmore.
What should I do if my Setmore account has been hacked?
If you suspect that your Setmore account has been hacked, change your password immediately and contact Setmore customer support for further assistance.
How do I delete my Setmore account?
To delete your Setmore account, go to the "Settings" tab on your Setmore dashboard, scroll down to the "Delete My Account" section, and click on "Yes, I'm sure."
Why am I unable to access certain features on my Setmore account?
This could be due to your current subscription plan. Some advanced features are only available for paid plans. Upgrade to a higher plan to access all features.
How do I integrate my Setmore with my website?
You can integrate Setmore with your website by generating an HTML code for the booking page and adding it to your website's code.
What is Setmore Stripe integration?
Stripe integration enables you to collect payments for your services directly through Setmore.
How do I book recurring appointments on Setmore?
You can book recurring appointments by selecting the "Recurring" option while creating a new appointment.
Why am I not receiving any notifications for my Setmore appointments?
Check your notification settings in the "Settings" tab on your Setmore dashboard. If they are enabled and you are still not receiving notifications, contact Setmore customer support.
How do I create a waiting list for my Setmore appointments?
You can create a waiting list for your appointments by adding the "Join Waitlist" button to your booking page. This feature is available on the paid plans.
Can I add customer notes to appointments on Setmore?
Yes, you can add customer notes by clicking on the "Details" option while creating an appointment or by editing an existing appointment.
Can I cancel multiple appointments at once on Setmore?
Yes, you can select multiple appointments and click on the "Cancel" button to cancel them all at once.
How do I change the time zone on my Setmore account?
To change the time zone, go to the "Settings" tab on your Setmore dashboard and click on "Time & Date Settings."
Can I set up different working hours for each staff member on Setmore?
Yes, you can set up different working hours for each staff member by going to the "Staff" tab on your Setmore dashboard, selecting the desired staff member, and clicking on "Working Hours."
Why am I unable to print my appointment schedule from Setmore?
Make sure your printer is connected and working properly. If the problem persists, contact Setmore customer support for further assistance.
How do I add my business logo to my Setmore booking page?
Navigate to the "Settings" tab on your Setmore dashboard, click on "Booking Page Design," and click on "Choose File" to upload your business logo.
How do I change my Setmore email notifications?
To change your email notifications, go to the "Settings" tab on your Setmore dashboard, and click on "Notification Preferences."
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