What is sheego?
sheego is an online fashion retailer that offers a wide range of clothing and accessories in plus sizes for women.
Do I need an account to shop on sheego?
Yes, you need to create an account to make a purchase on sheego.
How do I create an account on sheego?
You can create an account on sheego by clicking on the "Register now" button on the top right corner of the website and filling in the required information.
I forgot my sheego account password, what should I do?
You can reset your password by clicking on the "Forgot your password?" link on the login page and following the instructions.
What are the accepted payment methods on sheego?
sheego accepts payments via credit or debit card, PayPal, and Klarna.
I received a damaged item from my sheego order, what should I do?
Please contact sheego customer service within 14 days of receiving the damaged item for assistance with a replacement or refund.
Can I cancel my sheego order?
Yes, you can cancel your sheego order as long as it has not been shipped. Contact customer service for cancellation requests.
How do I track my sheego order?
You can track your sheego order by clicking on the tracking number in the shipping confirmation email sent to you.
I am having trouble placing an order on sheego, what could be the problem?
Please check that your internet connection is stable and try refreshing the page. If the problem persists, contact sheego customer service for assistance.
How can I return an item to sheego?
You can return an item to sheego within 14 days of receipt. Fill out the return form provided in your order and send the item back to sheego.
Do I have to pay for return shipping on sheego?
Yes, you are responsible for the shipping costs of returning an item to sheego.
How long does it take to process a return on sheego?
It can take up to 14 days for sheego to process a return and issue a refund.
Can I exchange an item on sheego?
Yes, you can exchange an item on sheego for a different size or color. Follow the return process and indicate your exchange preference on the return form.
What can I do if a sheego item I want is out of stock?
You can sign up for a stock alert on the product page and you will be notified when the item is back in stock. Alternatively, check back on the website periodically.
How can I contact sheego customer service?
You can contact sheego customer service by phone, email, or live chat. Contact information can be found on the sheego website.
Does sheego offer international shipping?
Currently, sheego only ships to Germany and Austria.
How can I use a sheego discount code?
You can enter your discount code in the designated box during the checkout process on sheego.
I am not satisfied with the quality of a sheego item, what can I do?
Please contact sheego customer service within 6 months of purchase for assistance with a refund or exchange.
Can I leave a review for a sheego product?
Yes, you can leave a review for a sheego product on the website under the "Write a review" section on the product page.
How can I stay updated on sheego promotions and sales?
You can sign up for the sheego newsletter or follow sheego on social media to stay informed about promotions and sales.
I am receiving an error message on sheego while trying to make a purchase, what should I do?
Please try clearing your browser's cache and cookies and try again. If the problem persists, contact sheego customer service for assistance.
How can I change my shipping address on sheego?
You can change your shipping address by editing your account information or by contacting sheego customer service before your order has been shipped.
Does sheego have a size guide?
Yes, sheego has a size guide available on the website to help you find the perfect fit.
What is the sheego Style Lounge?
The sheego Style Lounge is an online platform where sheego customers can share their style and fashion inspiration.
Is sheego a sustainable brand?
Sheego is committed to sustainability and offers a "green collection" made from eco-friendly materials.
Can I purchase sheego gift cards?
Yes, you can purchase sheego gift cards on the website or in selected stores.
How can I use my sheego gift card?
You can use your sheego gift card by entering the code at checkout in the designated box.
I am not happy with my sheego shopping experience, who can I provide feedback to?
You can reach out to sheego customer service to provide feedback, or leave a review on the product or on a third-party review website.
