Simple Analytics FAQ

Answers to your most common questions about Simple Analytics.

Quick, simple, and helpful information at a glance.

What is SimpleAnalytics?
SimpleAnalytics is a self-hosted, open-source web analytics tool that provides website owners with insights into their website's traffic and user behavior.
How do I install SimpleAnalytics on my website?
You can easily install SimpleAnalytics by following the installation instructions provided on their website at https://simpleanalytics.com/installation.
Why am I getting an error message when trying to install SimpleAnalytics?
This could be due to incorrect installation, missing dependencies, or a server issue. Please double-check your installation steps or contact your hosting provider for assistance.
How can I track my website's traffic with SimpleAnalytics?
SimpleAnalytics provides a tracking code that you can insert into your website's HTML. This will track and record visitor data on your website.
Can I track multiple websites with SimpleAnalytics?
Yes, you can track multiple websites by creating separate projects for each one within your SimpleAnalytics account.
Can I see real-time data with SimpleAnalytics?
No, SimpleAnalytics does not offer real-time data. It provides data on a daily basis, with a 24-hour delay.
How often is data updated on SimpleAnalytics?
Data is updated daily on SimpleAnalytics, with a 24-hour delay.
Can I track individual pages on my website with SimpleAnalytics?
Yes, you can track individual pages by adding the tracking code to each page you wish to track.
Why are my page views not showing up on SimpleAnalytics?
This may be due to incorrect installation or if the tracking code is not placed on all pages of your website. Please check your installation steps or contact support for assistance.
How accurate is the data on SimpleAnalytics?
SimpleAnalytics aims to provide accurate data, but it may not be completely accurate due to various factors such as ad blockers, bots, or manual blocking of tracking by users.
Can I customize the data on the SimpleAnalytics dashboard?
Yes, you can customize the data on the dashboard to display only the metrics you are interested in.
How long is data stored on SimpleAnalytics?
Data is stored for up to 30 days on SimpleAnalytics. After 30 days, it will be permanently deleted.
Can I export data from SimpleAnalytics?
Yes, you can export your data to a CSV or JSON file for further analysis.
Is there a limit on the number of visitors or page views I can track with SimpleAnalytics?
No, there is no limit on the number of visitors or page views you can track. However, it may affect the performance of the tool if you have a high volume of traffic.
How can I exclude my own visits from being tracked by SimpleAnalytics?
You can exclude your own visits by following the instructions provided on the SimpleAnalytics website at https://simpleanalytics.com/docs/exclude-yourself.
Can I password protect my SimpleAnalytics dashboard?
Yes, you can password protect your dashboard for added security.
Why am I not receiving browser notifications from SimpleAnalytics?
This may be due to your browser settings blocking notifications from SimpleAnalytics. Please adjust your settings to allow notifications.
Can I integrate SimpleAnalytics with my existing Google Analytics account?
Yes, you can integrate SimpleAnalytics with your Google Analytics account by following the steps provided on the SimpleAnalytics website at https://simpleanalytics.com/docs/google-analytics-integration.
Is there a mobile app for SimpleAnalytics?
Currently, there is no mobile app for SimpleAnalytics. However, their website is optimized for mobile use.
What languages does SimpleAnalytics support?
SimpleAnalytics currently supports English and German, with plans to add more languages in the future.
Can I receive email reports from SimpleAnalytics?
Yes, you can set up email reports to be sent to you on a daily, weekly, or monthly basis.
Is there a customer support team available for SimpleAnalytics?
Yes, you can contact the SimpleAnalytics support team through their website or via email for assistance.
Can I use SimpleAnalytics to track e-commerce transactions?
No, SimpleAnalytics does not currently support tracking e-commerce transactions.
How can I upgrade my SimpleAnalytics plan?
You can upgrade your plan by logging into your account and selecting the desired plan from the pricing page.
What forms of payment does SimpleAnalytics accept?
SimpleAnalytics accepts payments through credit card and PayPal.
Are there any discounts available for non-profits or educational institutions?
Yes, SimpleAnalytics offers a 25% discount for non-profit and educational organizations. Please contact their support team for more information.
Is my data secure with SimpleAnalytics?
Yes, SimpleAnalytics takes data security seriously and follows best practices to ensure your data is protected. Their servers are located in Germany and are subject to strict privacy laws.
Can I cancel my SimpleAnalytics subscription at any time?
Yes, you can cancel your subscription at any time by going to your account settings and selecting the cancel option. Your data will be stored for an additional 30 days after cancellation before being permanently deleted.