How do I activate my SiriusXM account?
To activate your account, simply visit the SiriusXM website or call their customer service hotline at 1-866-635-5027. You will need your radio ID and account number to complete the activation process.
Why is my radio not receiving a signal from SiriusXM?
There could be a few reasons depending on the type of radio you have. Make sure your radio is properly installed and your antenna is connected securely. You may also need to reset your radio by unplugging it from power for a few minutes and then plugging it back in.
Why do I keep getting an "acquiring signal" message on my radio?
This message typically appears when your radio is having trouble receiving the SiriusXM signal. Try moving your antenna to a different location or resetting your radio. If the problem persists, contact SiriusXM customer service for further assistance.
How do I change the channel on my SiriusXM radio?
You can change the channel by using the knob or buttons on your radio. If you have a SiriusXM enabled car stereo, you can use the channel up/down buttons on your steering wheel or dashboard.
Why is my SiriusXM radio not working in my car?
There could be a few reasons for this. Make sure your subscription is up to date and the SiriusXM signal is available in your area. You may also need to troubleshoot your car stereo or antenna. Consult your car's manual or contact a professional for assistance.
Can I listen to SiriusXM on multiple devices with one subscription?
Yes, you can listen on multiple devices with one subscription. However, there is an additional monthly fee for each additional device beyond the first one.
How do I cancel my SiriusXM subscription?
To cancel your subscription, you can call SiriusXM's Customer Care team at 1-866-635-5027 or manage your account online. Keep in mind that if you cancel in the middle of a billing cycle, you will still have access until the end of that cycle.
Why am I not able to log into my SiriusXM account?
This could be due to a forgotten password. Try resetting your password using the "Forgot password" option on the SiriusXM website. If you're still having trouble logging in, contact customer service for assistance.
What should I do if my SiriusXM app is crashing or not working properly?
First, try force closing the app and reopening it. If the problem persists, try uninstalling and reinstalling the app. If the issue continues, contact SiriusXM customer service for further assistance.
How do I access my SiriusXM account online?
To access your account online, go to the SiriusXM website and click on the "Listen Online" button on the top right corner. Then, click on the "Login" button on the top right corner. You will need your username and password to log in.
Why am I receiving a "no subscription" message on my radio?
This message usually appears when your subscription has expired or there is a problem with your account. Make sure your subscription is up to date and contact customer service if the issue persists.
How do I change or update my billing information for my SiriusXM subscription?
You can update your billing information on the SiriusXM website or by calling customer service at 1-866-635-5027.
Why am I getting charged for SiriusXM when I already cancelled my subscription?
This could be due to a delay in processing the cancellation or a technical error. Contact SiriusXM customer service for assistance.
How do I listen to SiriusXM outside of my car?
You can listen to SiriusXM on other devices such as your computer, smartphone, or tablet by using their app or by logging in to the SiriusXM website. Depending on your subscription, there may be an additional monthly fee for listening on multiple devices.
Why do I keep getting a "check antenna" error on my radio?
This could be due to a loose or faulty antenna connection. Check your antenna and make sure it is connected properly. If the issue persists, contact customer service for assistance.
Can I add additional channels to my SiriusXM subscription?
Yes, you can add channels to certain SiriusXM packages for an additional fee. Contact customer service for more information.
How do I program my SiriusXM radio?
To program your radio, follow the instructions in your radio's manual or refer to the SiriusXM website for assistance. You may need to enter your radio's ID or code to complete the programming.
Why am I getting an "invalid channel" error on my radio?
This could be due to a channel being removed from your subscription or a technical error. Contact customer service for assistance.
Can I listen to SiriusXM in multiple cars?
Yes, you can listen to SiriusXM in multiple cars with one subscription. However, there is an additional monthly fee for each additional car beyond the first one.
How do I listen to SiriusXM in my car without a compatible stereo?
You can purchase a SiriusXM car kit with a dock and antenna, and use the auxiliary input or FM transmitter to listen to SiriusXM through your car's speakers. Some newer cars may have an integrated SiriusXM satellite radio option.
Why am I seeing a "service unavailable" message on my radio?
This could be due to maintenance or technical issues on SiriusXM's end. Try again later or contact customer service for updates.
How do I get billing and account information for my SiriusXM subscription?
You can access billing and account information by logging in to your account on the SiriusXM website or by calling customer service at 1-866-635-5027.
Can I transfer my SiriusXM subscription to a new radio?
Yes, you can transfer your subscription to a new radio. Visit the SiriusXM website or call their customer service hotline for assistance.
Why am I receiving a "channel not available" error on my radio?
This could be due to a channel being removed from your subscription or a technical error. Check your subscription and if the issue persists, contact customer service for assistance.
How do I set my SiriusXM presets?
To set your presets, tune in to the desired channel and hold down the preset button you wish to save it to for a few seconds. Refer to your radio's manual for specific instructions.
Why is my SiriusXM app not connecting to my car's stereo system?
This could be due to a compatibility issue between the app and your car's stereo system. Contact customer service for assistance or try using a different device to listen to SiriusXM in your car.
How do I add or remove channels from my subscription?
To add or remove channels, you will need to contact customer service at 1-866-635-5027. They will be able to assist you with making changes to your subscription.
How do I troubleshoot audio issues on my SiriusXM app?
First, make sure your device is connected to the internet. If it is
