SkipTheDishes FAQ

Answers to your most common questions about Skipthedishes.

Quick, simple, and helpful information at a glance.

What is SkipTheDishes?
SkipTheDishes is a popular online food delivery platform that allows customers to order food from a variety of restaurants in their area.
How do I place an order on SkipTheDishes?
To place an order, simply visit the SkipTheDishes website or download the app, browse through the available restaurants, select your food items, and proceed to checkout.
Can I track my order on SkipTheDishes?
Yes, you can track your order by clicking on the "Track Order" button on the SkipTheDishes website or app.
How do I pay for my order on SkipTheDishes?
You can pay for your order using a credit or debit card, Apple Pay, or Google Pay.
What should I do if I don't receive my order?
If you don't receive your order, please contact SkipTheDishes customer support for assistance.
Why was my order cancelled?
Your order may have been cancelled due to various reasons such as restaurant closure, unavailability of food items, or technical issues. Please contact SkipTheDishes customer support for more information.
Can I cancel my order on SkipTheDishes?
It depends on the status of your order. If your order has not been processed yet, you can cancel it by contacting SkipTheDishes customer support. However, if your order has already been confirmed and is being prepared, you may not be able to cancel it.
How do I change my delivery address on SkipTheDishes?
You can change your delivery address by clicking on the "Edit" button next to the delivery address on the SkipTheDishes checkout page.
Is there a minimum order value on SkipTheDishes?
Yes, the minimum order value may vary depending on the restaurant and location. It will be displayed on the checkout page.
Can I leave special instructions for my order?
Yes, you can leave special instructions for your order on the SkipTheDishes checkout page.
How do I apply a promo code on SkipTheDishes?
You can apply a promo code on the checkout page before placing your order.
Can I use multiple promo codes on SkipTheDishes?
No, you can only use one promo code per order.
Why is my promo code not working?
There could be various reasons why your promo code is not working, such as expiry date, eligibility criteria, or technical issues. Please ensure that you are entering the promo code correctly and meet all the terms and conditions. If the problem persists, please contact SkipTheDishes customer support.
Do I need to tip the delivery driver?
While it is not mandatory, it is customary to tip the delivery driver for their service on SkipTheDishes.
How do I track my delivery driver?
You can track your delivery driver's location on the SkipTheDishes website or app by clicking on the "Track Order" button.
Can I order from multiple restaurants on SkipTheDishes?
No, you can only order from one restaurant at a time. Any additional orders will be treated as separate transactions.
What should I do if I have an allergy or dietary restriction?
If you have any allergies or dietary restrictions, please inform the restaurant directly or leave a note in the special instructions section on the SkipTheDishes checkout page.
What payment methods are accepted on SkipTheDishes?
SkipTheDishes accepts credit or debit cards, Apple Pay, and Google Pay.
How do I contact SkipTheDishes customer support?
You can contact SkipTheDishes customer support through the "Contact Us" option on the website or app.
What are the delivery fees on SkipTheDishes?
Delivery fees may vary depending on the restaurant and location. The exact fee will be displayed on the checkout page.
What if I receive the wrong order?
If you receive the wrong order, please contact SkipTheDishes customer support for assistance.
How do I report an issue with my order?
If you encounter any issues with your order, please contact SkipTheDishes customer support as soon as possible for assistance.
How do I become a SkipTheDishes driver?
You can apply to become a SkipTheDishes driver on the SkipTheDishes website or app.
Can I order ahead on SkipTheDishes?
Yes, you can schedule an order for a later time on the SkipTheDishes website or app.
Can I order alcohol on SkipTheDishes?
Yes, in some locations, SkipTheDishes offers alcohol delivery from select restaurants. You must be of legal drinking age and show valid ID upon delivery.
Can I make changes to my order after it has been placed?
It depends on the status of your order. If your order has not been processed yet, you can make changes by contacting SkipTheDishes customer support. However, if your order has already been confirmed and is being prepared, you may not be able to make any changes.
What happens if my order is delayed?
If your order is delayed for any reason, please contact SkipTheDishes customer support for assistance.
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