Skrapp FAQ

Answers to your most common questions about Skrapp.

Quick, simple, and helpful information at a glance.

What is Skrapp?
Skrapp is a lead generation tool that allows users to gather email addresses and contact information from LinkedIn profiles.
How does Skrapp work?
Skrapp uses a Google Chrome extension to extract email addresses and contact information from LinkedIn profiles.
Why is Skrapp not working?
There could be several reasons why Skrapp is not working. Some possible solutions include clearing your browser's cache, restarting your computer, or checking for updates to the Skrapp extension.
How can I troubleshoot Skrapp connection errors?
If you are experiencing connection errors with Skrapp, try restarting your internet connection, refreshing the page, or contacting Skrapp support for assistance.
Why is Skrapp not finding any email addresses?
Skrapp may not be finding any email addresses due to a large number of factors such as privacy settings, incomplete LinkedIn profiles, or email addresses not being publicly available.
Can I use Skrapp on any website besides LinkedIn?
No, Skrapp is specifically designed to work on LinkedIn only.
What should I do if Skrapp is not extracting all the contacts from a LinkedIn profile?
If Skrapp is not extracting all the contacts from a LinkedIn profile, try refreshing the page, ensuring the correct profile is selected, and checking for updates to the Skrapp extension.
Is Skrapp free to use?
Skrapp offers a free plan with limited features. For access to more advanced features, users can upgrade to a paid plan.
How do I cancel my Skrapp subscription?
To cancel your Skrapp subscription, log into your account, go to your account settings, and click on the cancel subscription button. You can also contact Skrapp support for assistance.
Can I get a refund for my Skrapp subscription?
Refunds for Skrapp subscriptions are only available for annual plans within the first 14 days of purchase. Monthly plans are non-refundable.
How do I change my Skrapp account information?
To change your Skrapp account information, log in to your account and go to your account settings. From there, you can update your information such as name, email address, and payment details.
What is the best time to use Skrapp for email outreach?
The best time to use Skrapp for email outreach is during business hours, on weekdays.
Can I use Skrapp to extract email addresses in bulk?
Yes, Skrapp offers a bulk email extraction feature for paid users.
How accurate are the email addresses extracted by Skrapp?
The accuracy of email addresses extracted by Skrapp depends on the availability and accuracy of the data on the LinkedIn profile.
Does Skrapp have a limit on the number of emails I can extract per day?
Yes, the free plan has a daily limit of 150 emails, while the paid plan has a limit of 5000 emails per day.
Can I use Skrapp for cold email outreach?
Yes, Skrapp can be used for cold email outreach. However, make sure to comply with CAN-SPAM regulations and follow best practices for email outreach.
Is it legal to use Skrapp for email extraction?
Skrapp's email extraction feature is compliant with GDPR and other privacy regulations. However, it is the user's responsibility to ensure they are legally allowed to use Skrapp for their intended purposes.
How can I contact Skrapp support for assistance?
You can contact Skrapp support by filling out the form on their website or by sending an email to [email protected].
Does Skrapp have a mobile app?
No, Skrapp does not have a mobile app. It is only available as a Google Chrome extension.
How can I learn more about using Skrapp effectively?
Skrapp offers tutorials and resources on their website, along with a blog and email courses for advanced tips and techniques.
Can I use Skrapp with multiple LinkedIn accounts?
If you have multiple LinkedIn accounts, you will need to log out of one account and log into the other to use Skrapp with each account.
How can I get help with using Skrapp's bulk email feature?
Skrapp offers a tutorial and support resources for using the bulk email feature on their website. You can also contact Skrapp support for assistance.
Can I use Skrapp on a public computer?
For security reasons, it is not recommended to use Skrapp on a public computer. If you must, make sure to log out of your account after use.
How can I report a bug or technical issue with Skrapp?
If you encounter a bug or technical issue with Skrapp, you can report it to Skrapp support for them to address and fix.
Is Skrapp safe to use?
Skrapp takes data privacy and security seriously and has measures in place to protect user data. However, make sure to use Skrapp responsibly and follow LinkedIn's terms of service.