What is Skyscanner?
Skyscanner is a travel search engine that helps users find the best deals on flights, hotels, and car rentals.
How do I use Skyscanner to book a flight?
To book a flight, simply enter your departure and destination airports, travel dates, and number of passengers into Skyscanner's search bar and click "Search."
Why am I getting an error message when trying to search for flights?
This could be due to a technical issue with the website or an error in your search parameters. Try refreshing the page or adjusting your search criteria.
Can I book flights directly through Skyscanner?
Skyscanner is a search engine and does not handle bookings directly. We redirect you to the airline or travel agency's website to complete your booking.
Why am I seeing different prices for the same flight on Skyscanner and the airline's website?
Airlines often have dynamic pricing and may offer different prices on their own website compared to other booking platforms.
Can I use Skyscanner to book multi-city flights?
Yes, you can search for and book multi-city flights on Skyscanner.
Are there any additional fees when booking through Skyscanner?
No, there are no additional fees when booking through Skyscanner. We receive a small commission from our partners when you book through our site, which allows us to provide our services for free.
How do I cancel or change my flight booked through Skyscanner?
You will need to contact the airline or travel agency directly to cancel or change your flight. Please note that their cancellation/change policies and fees may vary.
Why am I unable to select my preferred seat or add baggage when booking through Skyscanner?
These options are determined by the airline and may not be available for all flights or booking methods. Please contact the airline directly for assistance.
Do I need to print my ticket or reservation confirmation when booking through Skyscanner?
No, you can save your ticket or confirmation on your mobile device and show it at the airport.
How do I find the cheapest flights on Skyscanner?
To find the cheapest flights, you can use our "Everywhere" search feature, set price alerts, and be flexible with your travel dates and airports.
What is the best time to book flights on Skyscanner?
The best time to book flights may vary depending on your destination and travel dates. It is recommended to book at least 3-4 weeks in advance for domestic flights and 6-8 weeks for international flights.
Why am I not receiving price alerts from Skyscanner?
Make sure your email address is correct and check your spam or promotions folder. You can also adjust your price alert settings to receive them more frequently.
Can I use Skyscanner to book round-trip flights with different airlines?
Yes, you can book round-trip flights with different airlines on Skyscanner. However, it is important to check the baggage policy and other restrictions for each airline.
What is the "flexible" option on Skyscanner's flight search?
The "flexible" option allows you to search for flights up to 3 days before and after your chosen dates to find the cheapest options.
How do I contact Skyscanner for support?
You can contact Skyscanner's customer service team through our Help Center or via social media.
Can I book a flight with layovers on Skyscanner?
Yes, you can book flights with layovers on Skyscanner. Simply enter your preferred layover location into the search bar.
Why am I not receiving my confirmation email after booking through Skyscanner?
Check your spam or promotions folder and make sure your email address is correct. If you still haven't received your email, please contact the airline or travel agency directly.
Can I add flight insurance when booking through Skyscanner?
Some airlines and travel agencies offer flight insurance as an add-on during the booking process. Check with the specific booking site for more information.
Why am I seeing different prices for the same flight on different devices?
This could be due to your browser's cookies or cache storing previous search information. Try clearing your browser's history or searching in incognito mode.
Is Skyscanner available in all countries?
Skyscanner operates in over 30 languages and is available in over 70 countries.
Why am I unable to book a flight to my desired destination on Skyscanner?
This could be because the airport or destination is not currently served by any airlines or there may be travel restrictions in place. Please contact the airline or travel agency for more information.
Can I use Skyscanner to book group flights?
Yes, you can search for and book group flights on Skyscanner. However, it is recommended to contact the airline or travel agency directly for larger groups to ensure availability and to inquire about group discounts.
What is Skyscanner's refund policy?
Skyscanner does not handle bookings directly and therefore, our refund policy may vary depending on the airline or travel agency you booked with. Please refer to their terms and conditions or contact them directly for more information.
Do I need a passport or visa to book flights through Skyscanner?
Yes, you will need a valid passport and, in some cases, a visa to travel internationally. Please check with the destination country's embassy or consulate for more information.
How do I sign up for Skyscanner's newsletter?
You can sign up for Skyscanner's newsletter through our website or by going to the Help Center and scrolling to the bottom of the page.
