Smart Gym App FAQ

Answers to your most common questions about Smart Gym App.

Quick, simple, and helpful information at a glance.

What is smartgymapp?
Smartgymapp is a mobile application designed to help users track and manage their fitness progress, set workout plans, and connect with fitness professionals.
How can I download the smartgymapp?
You can download the smartgymapp from the App Store or Google Play Store.
How do I create an account on smartgymapp?
To create an account, open the app and click on "Sign Up." Follow the prompts to enter your information and set up your account.
I forgot my password, how can I reset it?
Click on "Forgot Password" on the login screen and follow the prompts to reset your password.
Why am I experiencing slow loading times on smartgymapp?
Slow loading times can be due to poor internet connection or a high amount of traffic on the app. Please try again when you have a stronger connection or at a different time.
Can I track my outdoor exercises on smartgymapp?
Yes, smartgymapp has a GPS feature that allows you to track your outdoor exercises such as running or cycling.
How do I add a workout routine on smartgymapp?
Click on "Workouts" and then "Create New Workout." Follow the prompts to select the exercises, sets, and reps for your routine.
I want to modify my workout plan, how can I do so?
You can modify your workout plan by going to "Workouts" and selecting the workout plan you want to change. Click on the pencil icon to edit or add exercises.
Can I connect with other users on smartgymapp?
Yes, you can connect with friends and other users on smartgymapp by adding them as friends and sharing your progress.
How do I book a session with a fitness professional on the app?
Go to "Find a Trainer" and browse through the available trainers. Once you find one you want to work with, click on "Book Session" to schedule a session with them.
I'm getting an error message saying "Invalid Login Credentials," what does that mean?
This means that the username and password you entered are incorrect. Please check your login information and try again.
Is smartgymapp secure?
Yes, smartgymapp takes privacy and security seriously. All information is encrypted and only accessible to you and authorized individuals.
I'm unable to log in to my account, what should I do?
Make sure you are using the correct login credentials. If you are still unable to log in, try resetting your password or contact customer support for assistance.
I'm getting an error message saying "Server Error," what does that mean?
This means there is an issue with the app server. Please try again later or contact customer support if the problem persists.
How can I cancel a session with a trainer on the app?
Go to "My Sessions" and click on the session you want to cancel. Then, click on "Cancel Session" and follow the prompts to confirm the cancellation.
Can I use smartgymapp on multiple devices?
Yes, you can use smartgymapp on multiple devices as long as you log in with the same account.
I am experiencing a bug on smartgymapp, how can I report it?
If you encounter a bug, please report it to customer support with a detailed description of the issue and any relevant screenshots.
Can I track my nutrition on smartgymapp?
Yes, smartgymapp has a nutrition tracker where you can log your meals and track your macronutrient intake.
How do I sync my smartgymapp data with my other fitness apps?
Go to "Settings" and select "Connect Apps" to connect your smartgymapp account with other fitness apps.
I'm getting an error message saying "Session Not Found," what does that mean?
This means that the session you are trying to access may have been canceled or expired. Please contact your trainer for more information.
Is there a way to track my progress over time on smartgymapp?
Yes, smartgymapp allows you to track your progress by logging your workouts and measurements. You can view your progress in the "Progress" section.
How can I get in touch with smartgymapp customer support?
You can contact customer support through the app by going to "Settings" and selecting "Contact Us." You can also send an email to [email protected].
Can I get a refund for a session I booked with a trainer?
This would depend on the cancellation policy of the trainer you booked with. Please contact the trainer directly or customer support for assistance.
I'm getting an error message saying "Invalid Input," what does that mean?
This means that something you entered is not in the correct format. Please check your inputs and try again.
How can I update my profile information on smartgymapp?
Go to "Profile" and click on the pencil icon to edit and update your information.
I'm getting an error message saying "Workout Already Completed," what does that mean?
This means that the workout you are trying to log has already been marked as completed. Please check your workout history or adjust the date for the workout.
How do I delete my smartgymapp account?
Go to "Settings" and select "Delete Account." Follow the prompts to confirm the deletion. Please note that this action is irreversible and will permanently delete all your information on the app.
Can I use smartgymapp without an internet connection?
You can view previously logged data and completed workouts without an internet connection. However, to use all features and log new data, you will need an internet connection.