SMSmode FAQ

Answers to your most common questions about SMSmode.

Quick, simple, and helpful information at a glance.

What is SMSMode?
SMSMode is a bulk SMS messaging platform that allows users to send text messages to multiple recipients at once.
Why am I receiving error messages when trying to send a text message?
There could be a variety of reasons for error messages, such as incorrect formatting of the message or insufficient account balance. Please make sure to double-check your message and your account balance before trying to send again.
Can I send a message to multiple recipients using SMSMode?
Yes, SMSMode allows for bulk messaging, where you can send a single message to multiple recipients at once.
How do I create an account on SMSMode?
You can create an account on SMSMode by clicking on the Sign Up button on the homepage and following the instructions.
What types of messages can I send through SMSMode?
You can send both promotional and transactional messages through SMSMode. However, please ensure that your messages comply with our terms and conditions.
How do I format my message for SMSMode?
For text messages, make sure to keep your message under 160 characters. For longer messages, you can use the SMSMode platform to send a multi-part message.
Can I schedule a message to be sent at a later time through SMSMode?
Yes, you can schedule messages to be sent at a specific date and time through the SMSMode platform.
I am not receiving text messages from SMSMode. What could be the issue?
There could be a few reasons for this issue, such as problems with the receiving carrier or a blocked phone number. Please contact our support team for further assistance.
I am not able to log in to my SMSMode account. What should I do?
Please make sure you are entering the correct login credentials. If you have forgotten your password, you can reset it by clicking on the Forgot Password link on the login page.
Can I customize the sender ID for my text messages?
Yes, you can customize the sender ID for your messages, as long as it adheres to our guidelines.
Is there a limit to how many messages I can send through SMSMode?
No, there is no limit to the number of messages you can send through SMSMode. However, please ensure that you have enough credits in your account to cover the cost of each message.
Are there any additional fees for using SMSMode?
No, there are no additional fees for using SMSMode. You only pay for the credits you purchase to send messages.
Can I transfer my credits to another user on SMSMode?
No, credits cannot be transferred between users on SMSMode.
I am getting an error message saying Insufficient credits when trying to send a message. How do I fix this?
Please make sure you have enough credits in your account to cover the cost of the message. You can top up your balance by clicking on the Add Credits button on the platform.
Can I receive replies to my text messages sent through SMSMode?
Yes, you can receive replies from recipients by choosing a dedicated or shared virtual number as the sender ID for your messages.
What is a Dedicated Virtual Number (DVM) on SMSMode?
A DVM is a unique, dedicated phone number that can be used as the sender ID for your messages on SMSMode.
What is a Shared Virtual Number (SVM) on SMSMode?
A SVM is a shared phone number that can be used by multiple users as the sender ID for their messages on SMSMode.
Can I customize my message delivery reports on SMSMode?
Yes, you can customize your message delivery reports by selecting the desired fields and downloading the report in CSV or Excel format.
My message failed to deliver. What could be the reason?
There are various reasons why a message may fail to deliver, such as an invalid phone number, network issues, or a blocked number. You can check the delivery report for more details on the specific reason for the failure.
Can I import contacts to SMSMode?
Yes, you can import contacts to SMSMode by uploading a CSV or Excel file containing the contact information.
How can I track the delivery status of my messages on SMSMode?
You can track the delivery status of your messages by checking the message delivery report on the platform.
Are there any restrictions on the content of my SMS messages?
Yes, there are restrictions on the content of your messages to comply with industry regulations. Please refer to our terms and conditions for more details.
I am unable to receive OTP messages from certain websites. What could be the issue?
Some websites may implement extra security measures that may prevent OTP messages from being delivered. Please contact the website or our support team for further assistance.
Can I send MMS messages through SMSMode?
No, SMSMode only supports sending SMS messages.
Does SMSMode have an API for developers?
Yes, SMSMode offers an API for developers to integrate our messaging services into their applications.
Where can I find the API documentation for SMSMode?
You can find the API documentation on our website under the API Documentation section.
My question is not listed here. How can I contact SMSMode for help?
If your question is not listed here, you can contact our support team by filling out the contact form on our website, sending an email to [email protected], or calling our toll-free number, 1-800-XXX-XXXX.