SnapCalorie FAQ

Answers to your most common questions about SnapCalorie.

Quick, simple, and helpful information at a glance.

What is SnapCalorie?
SnapCalorie is a mobile app that helps you track your daily calorie intake by analyzing photos of your food and providing nutritional information.
How do I download SnapCalorie?
You can download SnapCalorie for free from the App Store or Google Play Store.
Why is SnapCalorie not syncing with my fitness tracker?
Please make sure your fitness tracker is properly connected to your device and that the SnapCalorie app has access to your tracker's data.
Why can't I add certain foods to my log on SnapCalorie?
This may be because the food is not available in our database. You can try searching for a similar food or manually entering its nutritional information.
How do I track my water intake on SnapCalorie?
Unfortunately, SnapCalorie does not currently have a feature to track water intake. We recommend using a different app specifically designed for this purpose.
How do I delete a food item from my log on SnapCalorie?
To delete a food item, simply swipe left on the item in your log and tap "delete."
Can I scan a barcode to add food to my log on SnapCalorie?
Yes, SnapCalorie has a barcode scanner feature that allows you to quickly add food items with a barcode to your log.
Why am I unable to log in to my SnapCalorie account?
Please make sure you are using the correct username and password. If you have forgotten your password, you can reset it by tapping "Forgot password" on the login screen.
How do I change my profile information on SnapCalorie?
You can change your profile information by tapping on the "Profile" section in the app's menu and selecting "Edit Profile."
Why is the calorie count different on SnapCalorie compared to other calorie tracking apps?
The calorie count on SnapCalorie may vary depending on the specific nutritional information of the food item and the source of the data.
How do I delete my SnapCalorie account?
To delete your account, please send an email to [email protected] with your request. Please note that this action is irreversible.
Can I connect SnapCalorie to my Apple Watch or other wearable device?
Yes, SnapCalorie can be synced with various wearable devices. Please make sure you enable this feature in the app's settings.
Why is the photo recognition not working on SnapCalorie?
This may be due to poor lighting or the angle of the photo. Please try taking the photo in better lighting and ensure the food is captured from a top-down angle.
How do I log a custom meal on SnapCalorie?
You can add a custom meal by tapping on the "+" button in the app and selecting "Custom Meal." From there, you can manually enter the meal's nutritional information.
Can I change the serving size of a food item on SnapCalorie?
Yes, you can adjust the serving size of a food item by tapping on the item in your log and entering the desired serving size.
Why is SnapCalorie not recognizing a specific food item in my photo?
Our database is continuously updated, but there may be some food items that are not yet recognized by our system. You can manually add the food item or send us a suggestion to include it in our database.
How do I see my progress on SnapCalorie?
You can view your progress by tapping on the "Progress" section in the app. It displays a graph of your daily calorie intake and weight if you have entered it.
Does SnapCalorie have a feature to track macronutrients?
Yes, you can track your macronutrient intake by tapping on the "Nutrients" section in the app's menu.
Why is my calorie goal changing on SnapCalorie?
This may be because you have changed your weight or activity level, or the app has automatically adjusted your goal based on your progress.
How do I back up my data on SnapCalorie?
You can back up your data by creating a free account on SnapCalorie. Your data will be saved on our servers and can be restored if needed.
Is SnapCalorie suitable for people with dietary restrictions?
SnapCalorie does not have a specific feature for dietary restrictions, but you can manually enter your dietary restrictions in your profile information.
How do I report a bug or issue with SnapCalorie?
You can report a bug or issue by sending an email to [email protected] or by submitting a report through the app's settings.
Why am I receiving a "No internet connection" error on SnapCalorie?
Please make sure your device is connected to the internet and that the app has permission to access the internet.
Can I use SnapCalorie without taking photos of my food?
Yes, you can manually enter food items and their nutritional information without using the photo recognition feature.
How do I log a food item from a restaurant on SnapCalorie?
You can search for the restaurant's name in the app and select the food item from their menu.
Does SnapCalorie have a feature to track exercise?
No, SnapCalorie does not have a feature to track exercise. We recommend using a different app specifically designed for this purpose.