Snovio FAQ

Answers to your most common questions about Snovio.

Quick, simple, and helpful information at a glance.

What is Snov and what does it do?
Snov is an email outreach and lead generation tool that helps you collect and verify email addresses, find potential leads, and send emails directly from the platform.
How can I sign up for Snov?
You can sign up for Snov by visiting the website and clicking on the "Sign Up" button in the top right corner. Alternatively, you can download the mobile app and sign up directly from there.
I forgot my Snov password, how can I reset it?
If you have forgotten your Snov password, you can reset it by clicking on the "Forgot Password" link on the login page and following the instructions.
Can I use Snov for free?
Yes, Snov offers a free plan with limited features. You can also upgrade to a paid plan for more advanced features and higher usage limits.
How can I add email addresses to my Snov contacts?
You can add email addresses to your Snov contacts manually or by importing a CSV file. You can also use the Snov web extension to easily add emails from any website.
How does Snov verify email addresses?
Snov uses a combination of algorithms and third-party APIs to verify the validity and deliverability of an email address.
What should I do if an email address I added in Snov is marked as invalid?
If an email address is marked as invalid, you can try verifying it again or manually contact the person to confirm their email.
Can I schedule my emails to be sent at a specific time in Snov?
Yes, Snov offers email scheduling feature which allows you to choose a specific date and time for your email to be sent.
How can I track my email opens and clicks in Snov?
Snov offers email tracking feature which allows you to see how many recipients opened your email and clicked on the links within it.
I accidentally deleted a contact in Snov, can I retrieve it?
If you have accidentally deleted a contact, you can check the "Trash" folder in Snov to see if it is still there. Otherwise, the contact cannot be retrieved.
Can I use Snov to send bulk emails?
Yes, you can use Snov to send bulk emails to a list of contacts. However, it is important to follow best practices to avoid being marked as spam.
I am getting an error message when trying to connect my email account to Snov, what should I do?
If you are getting an error message, make sure you have entered the correct login credentials for your email account. If the problem persists, you can check the Snov support center for troubleshooting steps or contact their customer support for assistance.
How can I upgrade or change my Snov plan?
To upgrade or change your Snov plan, go to your account settings and click on the "Change Plan" button. You can then select the plan you want and proceed with the upgrade process.
Can I cancel my Snov subscription?
Yes, you can cancel your Snov subscription at any time by going to your account settings and clicking on the "Cancel Subscription" button. Your account will be downgraded to the free plan at the end of the billing cycle.
Does Snov offer any integrations with other tools?
Yes, Snov has integrations with popular CRM platforms, email marketing tools, and lead generation software. You can check the list of available integrations on their website.
Is Snov safe and secure to use?
Yes, Snov takes data security and privacy very seriously. They use secure encryption and comply with international data protection laws.
Can I connect multiple email accounts to Snov?
Yes, you can connect multiple email accounts to Snov and switch between them as needed. However, note that this may affect your usage limits based on your selected plan.
How can I delete my Snov account?
You can delete your Snov account by going to your account settings and clicking on the "Delete Account" button. Note that this action cannot be undone.
I am not receiving email notifications from Snov, what should I do?
If you are not receiving email notifications, make sure they are not going to your spam or junk folder. You can also check your notification settings in Snov and make sure they are enabled.
How can I contact the Snov support team?
You can contact the Snov support team by filling out the contact form on their website or by sending an email to [email protected].
Is there a mobile app for Snov?
Yes, Snov has a mobile app available for both iOS and Android devices. You can download it from the App Store or Google Play Store.
Can I use Snov for cold emailing?
Yes, you can use Snov for cold emailing as long as you follow the best practices and industry regulations for email outreach.
Where can I find tutorials or resources to learn how to use Snov?
You can find tutorials and resources on how to use Snov on their website blog, YouTube channel, and help center.
Does Snov have a referral or affiliate program?
Yes, Snov has a referral program where you can earn rewards for inviting others to use the platform. They also have an affiliate program for businesses and influencers.
Is there a way to customize email templates in Snov?
Yes, you can customize email templates in Snov by adding your own branding and personalization. You can also create your own templates from scratch.
Does Snov offer a free trial?
Yes, Snov offers a 7-day free trial for their paid plans. You can sign up for a free trial by selecting the plan you want on their website and entering your payment information. You will not be billed until the end of the trial period.