SofaScore FAQ

Answers to your most common questions about SofaScore.

Quick, simple, and helpful information at a glance.

Why can't I find my favorite team on SofaScore?
SofaScore only covers the most popular leagues and teams. If your team is not included, it is likely that they are not currently covered on the platform.
Why is SofaScore not showing the correct scores?
Sometimes there can be a delay in updating scores, especially during busy periods or technical issues. We recommend refreshing the page or checking the official league website for the most up-to-date scores.
I am seeing a blank screen when I try to access SofaScore. What should I do?
This could be due to a connectivity issue or a technical problem on our end. We suggest clearing your browser cache and trying again. If the issue persists, please contact our support team for assistance.
Why can't I access some features on SofaScore?
Some features, such as live tracking and statistics, are available only on the premium version of SofaScore. You can upgrade to enjoy full access to all features and remove ads.
I am having trouble logging into my SofaScore account. What should I do?
First, check your internet connection and make sure you have entered the correct login credentials. If you are still unable to log in, try resetting your password or contacting our support team for assistance.
Why am I seeing a pop-up asking for my location on SofaScore?
SofaScore uses your location to provide more accurate and personalized content, such as local match schedules and TV listings. You can choose to allow or deny this request.
I am unable to see the live stream for a match on SofaScore. What could be the issue?
SofaScore does not provide live streams for matches. We only offer live tracking and statistics for matches.
How often is SofaScore data updated?
SofaScore data is updated in real-time, with the live tracking feature providing updates every few seconds.
I am getting an error message saying "No data available" on SofaScore. What does it mean?
This could mean that the match or event has not started yet, or the data is temporarily unavailable. Try refreshing the page or checking back later.
Why can't I find the player or team I am looking for on SofaScore?
We try to include as many players and teams as possible, but there may be cases where they are not yet included on our platform. You can contact our support team to request their inclusion.
I am seeing a different time zone on SofaScore. How do I change it?
SofaScore's default time zone is usually based on the location of the device. However, you can change it manually by clicking on the settings icon and selecting your preferred time zone.
Why are some match statistics missing on SofaScore?
We strive to provide the most accurate and up-to-date statistics for matches, but there may be instances where some data is not available or is delayed. This could be due to technical issues or data not being provided by the official sources.
How can I report a mistake or error on SofaScore?
If you notice a mistake or error on SofaScore, you can report it by clicking on the "Correction" button on the page. Our team will review the correction and make the necessary changes if needed.
What is SofaScore's policy on user-generated content?
We allow users to submit comments, ratings, and reviews, which are subject to our Terms of Use. We reserve the right to remove any inappropriate content or content that violates our policies.
Can I use SofaScore to place bets or participate in gambling activities?
SofaScore is a sports stats and information platform and does not offer any gambling services. We do not endorse or promote any form of online gambling.
I am getting a "No Internet Connection" error on SofaScore, but my internet is working fine. What should I do?
This could be a temporary issue with the server or a problem with your device's internet connection. We recommend refreshing the page or trying again later.
How can I change the language on SofaScore?
You can change the language on SofaScore by clicking on the settings icon and selecting your desired language from the drop-down menu.
Why am I seeing ads on SofaScore?
SofaScore is a free app, and the ads on our platform help us keep it that way. You can upgrade to the premium version to remove ads.
Are there any age restrictions for using SofaScore?
SofaScore can be used by all ages, but some content, such as comments and ratings, may not be appropriate for younger users. We encourage parents to monitor their children's usage of the app.
Can I use SofaScore for fantasy sports?
While SofaScore does provide statistics and information for various sports, it is not specifically designed for fantasy sports purposes. However, users may still find the data useful for their fantasy teams.
How can I contact SofaScore for support?
You can contact SofaScore's support team through the "Contact Us" section on our website or by sending an email to [email protected]. We will do our best to assist you with any issues or questions.
Why am I being redirected to other websites when using SofaScore?
Our platform may contain links to external websites for news, articles, or other related content. These links are provided for informational purposes only, and SofaScore is not responsible for the content on these websites.
How can I customize my SofaScore experience?
You can personalize your SofaScore by choosing your favorite teams, leagues, and sports to follow on the platform. You can also set up notifications for specific matches or teams.