SOFTR FAQ

Answers to your most common questions about Softr.

Quick, simple, and helpful information at a glance.

What is softr?
Softr is a no-code website builder and content management system (CMS) that allows users to create and manage websites without any technical knowledge or coding skills.
How can I sign up for softr?
You can sign up for softr by visiting their website and clicking on the "Start for free" button in the top right corner.
I am unable to login to my softr account, what should I do?
If you are having trouble logging into your softr account, you can click on the "Forgot password" link on the login page to reset your password.
Can I use my own domain with softr?
Yes, you can use your own custom domain with softr by connecting it to your website through your domain registrar.
Is softr mobile-responsive?
Yes, all websites created with softr are automatically mobile-responsive, allowing them to adapt to different screen sizes and devices.
How can I edit my website on softr?
You can edit your website on softr by logging into your account and clicking on the "Edit" button next to your website name.
I am experiencing slow loading times on my website, what should I do?
Slow loading times can be caused by various factors such as large images or plugins. You can try optimizing your images and minimizing the use of plugins to improve loading speed.
I am unable to add a new page on my softr website, what could be the issue?
This issue could be caused by a permissions error. Make sure you have the correct permissions to add new pages to your website.
Can I add a blog to my softr website?
Yes, you can easily add a blog to your softr website by using the "Blog" block available in the softr editor.
What languages does softr support?
Softr currently supports English and Spanish, with plans to add more languages in the future.
Can I integrate third-party tools and services with my softr website?
Yes, softr provides integrations with various tools and services such as Google Analytics, Mailchimp, and PayPal.
I am experiencing a 502 error on my softr website, what does this mean?
A 502 error means that your website server is experiencing a temporary issue and cannot fulfill the request. Try refreshing the page or contacting softr support for assistance.
How often does softr back up my website?
Softr automatically backs up your website every 24 hours. However, you can manually create a backup at any time.
How can I cancel my softr subscription?
You can cancel your softr subscription by logging into your account and going to the "Billing" section.
Does softr offer a free trial?
Yes, softr offers a free plan that allows you to create a website with limited features and pages. You can upgrade to a paid plan at any time.
Can I customize the design and layout of my softr website?
Yes, you can fully customize the design and layout of your website, including fonts, colors, and styles, using the softr editor.
How can I add a custom CSS code to my softr website?
You can add custom CSS code to your website by going to the "Advanced" tab in the softr editor and clicking on the "Custom CSS" option.
Can I add a contact form to my softr website?
Yes, you can add a contact form to your website by using the "Form" block in the softr editor.
I am seeing a 404 error page on my website, what does this mean?
A 404 error means that the page you are trying to access does not exist or has been moved. Make sure the page's URL is correct or contact softr support for help.
Can I integrate my social media accounts with my softr website?
Yes, you can easily add social media icons and links to your website using the "Social media" block in the softr editor.
How can I add a custom domain to my softr website?
You can add a custom domain to your softr website by going to the "Domains" tab in the softr editor and following the instructions.
Does softr provide customer support?
Yes, softr offers customer support through email and live chat during business hours. You can also access their knowledge base for self-help resources.
Is my website secure on softr?
Yes, softr uses SSL encryption to ensure all websites and data on their platform are secure.
Can I export my softr website to a different platform?
Yes, you can export your softr website to HTML or WordPress if you wish to migrate to a different platform.
Will I lose my website data if I cancel my softr subscription?
If you cancel your subscription, your website and its data will be deleted after a period of time. Make sure to export your website data if you wish to keep it.
Is there a limit on the number of pages I can have on my softr website?
The number of pages you can have on your website depends on the plan you are subscribed to. The free plan allows up to 5 pages, while paid plans offer unlimited pages.
Can I add a custom favicon to my softr website?
Yes, you can add a custom favicon to your website by going to the "SEO" tab in the softr editor and uploading your image.
Does softr have an affiliate program?
Yes, softr offers an affiliate program where you can earn commission by referring others to sign up for softr. You can find more information about it on their website.
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