SonoBus FAQ

Answers to your most common questions about Sonobus.

Quick, simple, and helpful information at a glance.

What is Sonobus?
Sonobus is a software that allows you to connect and communicate with others through high-quality audio in real-time.
How do I download and install Sonobus?
You can download and install Sonobus on your device by visiting the official website and following the provided instructions.
Why am I getting an error message when trying to connect to Sonobus?
There could be several reasons for this error, such as an unstable internet connection, incorrect login credentials, or server maintenance. Make sure you have a stable internet connection and double-check your login information.
Can I use Sonobus on multiple devices simultaneously?
Yes, you can use Sonobus on multiple devices at the same time by logging in with the same account.
Why am I experiencing audio lag while using Sonobus?
Audio lag can occur due to high network traffic, slow internet connection, or device performance. Try closing other programs that may be using up internet bandwidth or connecting to a different network with a stronger and faster connection.
Is Sonobus available for all operating systems?
Sonobus is available for Windows, MacOS, iOS, and Android. However, certain features may vary depending on the operating system.
Why am I unable to hear others on Sonobus?
This can happen due to a low volume setting, muted audio, or malfunctioning speakers/headphones. Make sure your volume is turned up, unmute your audio, and check your audio devices for any issues.
Can I change my display name on Sonobus?
Yes, you can change your display name by clicking on your profile icon and selecting "Edit Profile."
How can I invite others to join my session on Sonobus?
You can invite others by clicking the "copy invite link" button and sharing the link with them via email, message, or any other communication platform.
Can I record audio sessions on Sonobus?
Yes, recording audio sessions is a feature available on Sonobus. You can access the recording option by clicking on the "More" button and selecting "Record Session."
What should I do if I encounter a bug or technical issue on Sonobus?
Please report any bugs or technical issues by sending an email to the Sonobus support team at [email protected].
Is Sonobus secure?
Yes, Sonobus uses end-to-end encryption for all communications, ensuring your conversations are secure and private.
Why am I getting an "Invalid login credentials" error?
This error could occur if you entered the wrong login information. Double-check your login details and try again. If you have forgotten your password, you can reset it by clicking on "Forgot Password" on the login page.
How can I make sure my microphone is working on Sonobus?
You can check if your microphone is working by clicking on the "Test Microphone" button in the settings tab. If you can hear yourself, your microphone is working correctly.
Can I use Sonobus without an internet connection?
No, Sonobus requires an internet connection to function as it is an online real-time communication software.
Is there a maximum number of users allowed in a session on Sonobus?
Yes, the maximum number of users allowed in a session on Sonobus is 16.
Can I access Sonobus features without creating an account?
No, you must create an account and log in to access all features and use Sonobus.
How can I report inappropriate behavior on Sonobus?
If you encounter any inappropriate behavior on Sonobus, you can report it by clicking on the user's profile and selecting "Report User." You can also reach out to Sonobus support for further assistance.
Are there any tutorials or guides for using Sonobus?
Yes, you can find tutorials and guides for using Sonobus on the official website or by searching for "Sonobus tutorial" on YouTube.
Why am I unable to connect to a specific user on Sonobus?
This could happen if the user is experiencing an internet connection issue or has not logged into Sonobus. If the issue persists, try reconnecting or reaching out to the user for assistance.
How can I leave a session on Sonobus?
To leave a session, click on the red "Leave Session" button in the top left corner. You can also close the Sonobus window to leave the session.
Is Sonobus a free software?
Yes, Sonobus is free to download and use. However, certain premium features require a paid subscription.
How can I cancel my Sonobus subscription?
You can cancel your Sonobus subscription by logging into your account on the official website and managing your subscription settings.
Can I join a session without a camera on Sonobus?
Yes, you can join a session without a camera by selecting "Join without Video" when prompted to turn on your video.
Why am I getting a "Connection lost" error on Sonobus?
A "Connection lost" error could occur due to a network interruption or a server issue. Try reconnecting or waiting for a few minutes before trying again.
Can I use Sonobus for music jamming sessions?
Yes, Sonobus can be used for music jamming sessions, but it may not be suitable for professional music production due to latency issues.
How can I adjust the audio quality on Sonobus?
You can adjust the audio quality by clicking on the "Settings" icon and shifting the quality slider to the desired level.
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