SoundHub FAQ

Answers to your most common questions about SoundHub.

Quick, simple, and helpful information at a glance.

What is Soundhub?
Soundhub is a digital platform that allows creators to share, discover and collaborate on music and audio projects.
How do I create an account on Soundhub?
To create an account on Soundhub, click on the "Sign Up" button on the homepage and fill in your details.
I forgot my Soundhub account password, how can I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page and entering your email address. A password reset link will be sent to your email.
What type of files can I upload on Soundhub?
Soundhub supports various audio formats such as MP3, WAV, AIFF, and FLAC.
How do I upload my audio files on Soundhub?
To upload your audio files, click on the "Upload" button on your profile page and select the files you want to upload from your device.
Why am I unable to upload my audio files on Soundhub?
There could be various reasons why you are unable to upload your audio files, such as slow internet connection or file format unsupported by Soundhub. Please make sure you have a stable internet connection and your files are in a supported format.
Can I collaborate with other creators on Soundhub?
Yes, Soundhub allows you to collaborate with other creators by sending and receiving project invitations.
How do I send a project invitation on Soundhub?
To send a project invitation, click on the "Collaborate" button on the project page and enter the email address of the creator you want to invite.
I received a project invitation, but I cannot open it. What do I do?
If you are having trouble opening a project invitation, try using a different browser or clearing your browser's cache. You can also contact Soundhub support for further assistance.
Can I upload my entire music album on Soundhub?
No, Soundhub does not support uploading full music albums. It is designed for individual tracks and collaborations.
I am experiencing an error while playing an audio file on Soundhub. What should I do?
If you are facing any technical issues while playing audio files on Soundhub, try refreshing the page or using a different browser. If the problem persists, please contact Soundhub support for further assistance.
Why am I not getting any sound while playing an audio file on Soundhub?
This could be due to a problem with your device's audio settings or the audio file itself. Please check your device's audio settings and make sure the audio file is not corrupted. If the issue persists, contact Soundhub support.
Can I download audio files from Soundhub?
Yes, Soundhub allows you to download audio files by right-clicking on the file and selecting the "Download" option.
I am unable to download an audio file from Soundhub. What can I do?
If you are having trouble downloading an audio file, try using a different browser or clearing your browser's cache. You can also contact Soundhub support for further assistance.
How can I edit the details (title, description, etc.) of my audio project on Soundhub?
To edit the details of your audio project, go to the project page and click on the "Edit" button next to the project title. Make the necessary changes and save them.
I accidentally deleted my audio project on Soundhub. Can I retrieve it?
Unfortunately, once a project is deleted on Soundhub, it cannot be retrieved. Please be cautious when deleting projects.
Can I delete my Soundhub account?
Yes, you can delete your Soundhub account by going to your account settings and selecting the "Delete Account" option.
I am receiving spam messages on Soundhub. How can I report it?
To report spam messages, go to the message and click on the "Report" button. This will notify Soundhub support to take appropriate action.
Can I change my Soundhub username?
Yes, you can change your username by going to your account settings and selecting the "Edit Profile" option.
I am not receiving any notifications from Soundhub. How can I fix this?
Make sure your notification settings are turned on in your account settings. If they are on, try logging out and logging back in. If the issue persists, contact Soundhub support.
Does Soundhub have a mobile app?
No, Soundhub does not currently have a mobile app. The platform can be accessed through a web browser on your phone.
How can I contact Soundhub support?
You can contact Soundhub support by emailing [email protected] or submitting a support ticket through the website.
I have a suggestion for Soundhub. How can I share it?
Soundhub values feedback and suggestions from its users. You can share your ideas and suggestions by emailing [email protected] or submitting a feedback form on the website.
How do I find new creators and projects on Soundhub?
To discover new creators and projects, you can browse through the "Discover" section on the homepage or use the search bar to look for specific keywords.
Is Soundhub free to use?
Yes, Soundhub is free to use for basic features. However, there are paid subscription options for advanced features and services.
I am experiencing a problem that is not listed here. Where can I get help?
If you are facing an issue that is not listed here, please contact Soundhub support for further assistance. You can also check the Soundhub Help Center for more information and resources.