Soundtrap FAQ

Answers to your most common questions about Soundtrap.

Quick, simple, and helpful information at a glance.

What is Soundtrap?
Soundtrap is a cloud-based digital audio workstation (DAW) that allows users to create, edit, and collaborate on music or podcast projects.
How do I access Soundtrap?
Soundtrap can be accessed through any web browser on a computer, or through the mobile app available on the App Store and Google Play.
Why can't I log into my Soundtrap account?
Make sure you are using the correct login credentials. If you continue to have trouble, try resetting your password or contact Soundtrap's support team for further assistance.
What should I do if I am experiencing lag or latency in Soundtrap?
You may need to adjust your audio settings or reduce the number of tracks or effects used in your project. You can also try closing any other programs that may be running in the background.
How do I import audio files into a Soundtrap project?
Click on the "+" icon in the track list and select "Upload files" to browse and upload your audio files.
Why is my recording volume too low or too high?
Make sure your microphone is set up correctly and adjust the input levels in the audio settings. If recording from a phone or tablet, check the volume settings on your device.
What should I do if I accidentally deleted a track or project?
Unfortunately, deleted tracks and projects cannot be recovered. Be sure to save your work regularly and use the "undo" button if needed.
How do I collaborate with others on a Soundtrap project?
Click on the "Collaborate" button in the toolbar and select "Invite people" to share a project with others. They will need a Soundtrap account to access the project.
Why am I hearing static or distortion in my recordings?
This could be due to a poor connection, low-quality microphone, or incorrect audio settings. Try improving your recording environment and adjusting the input levels in the audio settings.
How do I edit a track in Soundtrap?
Double click on the track to open the editor, where you can adjust volume, add effects, and more. You can also split and merge tracks using the scissor tool.
Can I use Soundtrap on multiple devices?
Yes, you can access your Soundtrap account and projects on any device with internet access as long as you are logged in.
What should I do if I am experiencing playback issues?
Make sure your internet connection is stable and try clearing your browser's cache. You can also try using a different web browser or device.
How do I export my project from Soundtrap?
Click on the "Export" button in the toolbar and select the desired file format and settings. You can also choose to export individual tracks or the entire project.
Why am I getting an error message when trying to export my project?
This could be due to a problem with the internet connection or an issue with the server. Wait a few minutes and try again, or contact Soundtrap's support team for assistance.
Can I use third-party plug-ins in Soundtrap?
No, Soundtrap does not support third-party plug-ins at this time.
How do I cancel my Soundtrap subscription?
You can cancel your subscription under the "Account" tab in your settings. If you run into any issues, you can contact Soundtrap's support team for assistance.
Why am I unable to save my project?
This could be due to a poor internet connection or an issue on the server. Try saving again, and if the problem persists, contact Soundtrap's support team.
How do I adjust the metronome settings?
You can adjust the metronome options in the audio settings, including the sound, volume, and time signature.
Why am I getting an "insufficient storage" error message?
This means you have reached the maximum storage limit on your Soundtrap account. You can either delete old projects or upgrade to a higher storage plan.
Can I use my own instrument or microphone with Soundtrap?
Yes, as long as it is compatible with your device and can be connected to your computer or phone. You may need an audio interface for some instruments or microphones.
How do I delete a track in Soundtrap?
Right-click on the track and select "Delete" from the drop-down menu. You can also click on the track and press the "Delete" key on your keyboard.
What should I do if my audio is out of sync with the metronome?
This could be due to latency in your audio interface or microphone. Try adjusting your audio settings or using a different device.
How do I use the loops and samples in Soundtrap?
Click on the "Loops" tab in the audio library and browse through the different categories and folders. Click on a loop or sample to add it to your track.
Can I share my Soundtrap projects on social media?
Yes, you can share your projects directly to social media platforms like Facebook, Twitter, and Instagram from the export menu.
How do I cancel my Soundtrap account?
Go to the "Account" tab in your settings and click on "Delete account." You will be asked to confirm your decision and enter your password before deleting your account.
Where can I find tutorials and resources for using Soundtrap?
You can find tutorials, tips, and resources on Soundtrap's official website and YouTube channel. You can also join their community forum for support and advice from other users.